Supports the store manager, or service manager by delivering exceptional customer service and advising clients on product, service and community options within the business. Completes service and repair on all styles of bicycle. Focuses on being a team player in the spirit of the Conte’s Bike Shop Values; Knowledgeable & communicative, Inclusive, People focused (compassion & empathy), Future focused, Integrity, Locally authentic, Hardworking & open minded. This role has two priorities: Quality of work & customer service.