Job Title: Office Coordinator
Reports To: Director of Housing
Location: The Summit at Queens College, Flushing, NY
Compensation: $21.00 – $22.50 per hour and a comprehensive benefits package
FLSA Status: Non-Exempt
Company Information:
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.
Summary:
The Office Coordinator is primarily responsible for all aspects of the day-to-day operation of the high-traffic Student Housing Office. As the first point of contact for residents and guests, the Office Coordinator presents a customer-first attitude while working with efficiency and organization. The position communicates frequently via phone, e-mail, and in-person. Responsibilities also include coordination of resident amenities programs such as processing of packages and deliveries and key check-out, as well as various administrative tasks.
Essential Duties and Responsibilities:
- Answers phones, answers questions, welcomes guests into the office
- Monitors and responds to office e-mail
- Coordinates and conducts tours of facility for prospective residents and campus groups
- Coordinates and monitors spare key and lock-out process. Conduct daily audits of electronic key boxes and coordinate follow-up for missing keys.
- Assists with accounts receivable and accounts payable
- Assists in maintaining accurate and complete student records/files.
- Coordinates office-wide ordering of office supplies and maintains inventory of said items
- Assigns Mailbox Numbers, oversees mail distribution, package logging and package dissemination
- Collaborates with all staff to ensure community service needs are aligned and recorded including accounts, maintenance, leasing, and emergent resident concerns
- Schedules meetings for office staff with interested parties as needed
- Manages door access via BlackBoard through Queens College
- Maintains confidentiality of all information about our residents and company
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED equivalent
- 3-5 years of clerical experience including accounts payables and receivables
- Customer service experience.
- Proficiency in property management software (Entrata) preferred.
- Proficiency in Microsoft Office (Word, Excel and E-mail).
- Ability to operate office equipment including computer, mobile electronic devices, copier and telephone
- High degree of organizational and administrative efficiency
- Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to manage multiple tasks and competing priorities in a dynamic environment.
- Ability to move/lift up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not employment contract.
Hourly salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.