At Big Geyser Inc., we are New York’s largest non-alcoholic family-owned beverage distributor. As New York's exclusive distributor for top selling brands such as Bloom, C4, Celsius, Essentia, Hal’s New York, Liquid Death, Poppi and many more. Big Geyser is a leading force in the beverage and snack business. If you are looking to join a collaborative team that is rapidly expanding and promotes career development, Big Geyser is where you belong!
We offer competitive compensation and a comprehensive benefits package which includes Medical, Dental, Vision, FSA, 401(k) + Generous Match, Retirement Savings, Paid Vacation, Paid Sick Time, Paid Family Leave and much more.
Position Summary
The Accounts Receivable Analyst plays a key role in supporting daily distribution operations by reviewing customer orders and payment terms while maintaining strong communication with delivery drivers and customers. This position is responsible for verifying account status prior to shipment, resolving delivery-related payment issues, and proactively contacting customers to collect outstanding balances. The ideal candidate thrives in a fast-paced beverage distribution environment and serves as a critical link between Finance, Sales, and route delivery teams to ensure timely payments and uninterrupted service.
Work Hours and Location:
- Candidates must have weekend availability throughout the year as a part of their regular schedule, as occasional weekend shifts are an essential aspect of this position. Flexibility to work additional hours, including holidays, may also be required based on the needs of the business.
- This position will be located at Big Geyser's office in Edgewood, NY.
Position Overview
Accounts Receivable & Cash Application
- Process and apply daily cash receipts (ACH, checks, wires, lockbox, credit card payments)
- Reconcile customer accounts and resolve payment discrepancies
- Reconcile and monitor supplier aging reports
- Monitor aging reports and proactively manage past-due accounts
Deduction & Chargeback Management
- Research and resolve promotional allowances, pricing discrepancies, returns, breakage, and distributor chargebacks
- Work cross-functionally with Sales, Operations, and Logistics to resolve claims
- Maintain documentation supporting deductions and dispute resolutions
Driver & Customer Communication
- Answering phone calls from delivery drivers regarding account status, payment discrepancies, COD requirements, and order release approvals
- Respond to customer inquiries related to invoices, balances, payment terms, credits, and account holds
- Communicate account issues clearly and professionally to both drivers in the field and retail customers