Position Summary

We are seeking a highly motivated Outbound Call Center Representative responsible for generating leads, engaging prospects through cold calling, and closing sales. This role requires strong communication skills, resilience, and a results-driven mindset, particularly within telecommunications services including wireless, broadband, TV, and VoIP.

Key Responsibilities

• Conduct high-volume outbound cold calls to prospective customers
• Identify customer needs and present tailored solutions
• Generate qualified leads and convert them into sales
• Meet and exceed daily, weekly, and monthly sales targets
• Maintain accurate records in CRM systems
• Follow up with prospects to close opportunities
• Deliver excellent customer service throughout the sales process
• Stay current on product offerings, promotions, and industry trends

Requirements

Experience

• Minimum 1–2 years in call center sales or outbound calling
• Proven experience in cold calling and closing sales
• Background in telecommunications (wireless, broadband, TV, VoIP) strongly preferred
• Customer service experience in a fast-paced environment

Skills

• Strong verbal communication and persuasion skills
• Ability to handle objections and rejection professionally
• Goal-oriented with a strong closing mindset
• Basic computer skills and CRM familiarity
• Bilingual (English/Spanish) preferred (highly valuable in PR market)

Employment Type

• Part-Time (typically 20–30 hours per week)
• Flexible schedule may include evenings or weekends