We are seeking a highly skilled and performance-driven Data Center Operations Manager to lead our global data center operations. The ideal candidate will have a decade of proven experience in managing efficient Data Center Operations, Asset Management, and Capacity Performance teams. This role requires exceptional project management skills, robust technical leadership, and a strong ability to build and maintain cross-organizational relationships.
Key Responsibilities:
· Team Leadership and Development:
o Lead and develop a high-performing team of Engineers and Technicians, ensuring the efficient operation of global data center infrastructure.
o Foster a collaborative and supportive team environment, promoting professional growth and development.
· Data Center Operations Management:
o Oversee the monitoring, configuration, and support of all global data center infrastructure to ensure a 100% uptime goal and optimal performance.
o Act as the escalation point for all data center activities related to vendor management, colocation management, and break/fix issues, with ultimate responsibility for incident tracking, resolution, and reporting.
o Manage all aspects of production data center operations, ensuring seamless operations and maximum efficiency.
· Capacity Planning and Process Improvement:
o Drive data center capacity planning efforts to ensure scalability and efficiency.
o Implement process improvements to enhance operational efficiency and performance.
o Continuously introduce platform improvements through innovative technologies and best practices.
· Project Management:
o Serve as the primary liaison with other departments on projects, initiatives, and programs, ensuring successful project delivery.
o Manage end-to-end data center migration projects and other large-scale initiatives.
· Financial and Budget Planning:
o Oversee financial planning and budgeting for data center operations, ensuring cost-effective management of resources.
o Conduct procurement and asset management to optimize expenditures and investments.
· Strategic Leadership:
o Provide strategic leadership in the architecture and management of robust data center infrastructure.
o Drive continuous platform improvements to enhance efficiency and customer experience.
Skills and Qualifications:
· Proven history in managing data center operations and capacity performance teams for large-scale global data centers.
· Strong technical knowledge in data center infrastructure architecture and management.
· Exceptional project management skills with a track record of successful project delivery.
· Excellent team and strategic leadership abilities.
· Strong vendor and contract negotiation and management skills.
· Expertise in process improvement and financial planning.
· Experience in data center deployment and colocation facility management.
· Proficient in data center capacity planning and asset management.
· Experience in data center site selection and negotiation
About You:
· You are a performance-driven leader with a passion for data center operations.
· You thrive in dynamic, fast-paced environments and excel at managing complex projects and teams.
· You are a strategic thinker with a keen eye for detail and a commitment to excellence.
· 15+ years of demonstrated ability in running large data centers and global networks. At least half that experience should have been spent in a managerial role.
· 10+ years colocation management
· 5+ years data center compliance management (SOC, SOC2, PCI, ISO)
· Proficient at attracting and developing outstanding talent
· Strong focus on enabling innovation and continuous improvement
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