MEDICAL RECEPTIONIST NEEDED!
DUTIES AND RESPONSIBILITIES:
- Greet patients, families, staff and visitors to the facility.
- Answer and appropriately handle incoming phone calls, faxes and electronic messages.
- Register new patients in the EMR and assist with any required paperwork, as appropriate.
- Schedule patient appointments based on provider schedule including in-person and telehealth visits.
- Coordinate telehealth or offsite visits with various facilities.
- Confirm upcoming appointments.
- Handle insurance related tasks such as verifying patient eligibility, obtaining prior authorization and collecting copays/self-pay payments.
- Maintain front desk area in a clean and organized manner ensuring a sufficient supply of office/clerical supplies.
- Maintain patient waiting area in a clean and welcoming manner.
- In absence of a medical assistant -
- Escort patient to exam rooms.
- Daily exam room maintenance and weekly supply inventory.
- Ensures that all beginning and end of day procedure/tasks are followed and completed in a timely manner.
- Other tasks, as needed.
QUALIFICATIONS:
- High school graduate or GED.
- ONE YEAR EXPERIENCE IN A MEDICAL OFFICE IS REQUIRED!
- eClinicalWorks experience strongly preferred.
- Excellent communication skills.
- Customer service orientated personality.
- Ability to multi-task.
- Must be willing to travel!
- Bi-lingual - Spanish, Creole, or French are a HUGE plus!
SCHEDULE:
- Per Diem - travel stipend included!