Job Description:The Assistant General Manager supports the daily operations of Oyster House, overseeing staff, ensuring operational efficiency, and delivering exceptional customer service. This role includes managing labor costs, inventory, and guest satisfaction, while upholding the restaurant’s standards of quality, safety, and cleanliness. The Assistant GM will assist in team development, scheduling, and staff performance management, as well as contribute to achieving sales targets and profitability.

Key Responsibilities & Accountabilities:

• Oversee daily operations in the restaurant, ensuring service quality, operational efficiency, and a high standard of cleanliness.
• Lead and manage the team, providing support and training, conducting performance reviews, and ensuring proper staffing levels.
• Collaborate with the General Manager to control expenses, including labor and food costs, while driving profitability.
• Foster a positive and productive work environment, focusing on guest satisfaction and team morale.
• Develop and implement marketing and promotional strategies to increase sales and brand awareness.
• Handle guest concerns and resolve issues promptly and professionally.
• Assist with financial reports, including labor control, sales, and inventory management.

Qualification Requirements:

• Must be able to pass TSA federal background check to work in the airport.
• Bachelor’s Degree preferred.
• Minimum of 3 years in a restaurant management role, with knowledge of restaurant operations, purchasing, and production.
• Previous experience in team management and training.