Posted 2mo ago

Field Service Technician

@ Biro of Chicago
Neenah, Wisconsin, United States
$65k-$75k/yrOnsiteFull Time
Responsibilities:diagnosing issues, repairing equipment, maintaining inventory
Requirements Summary:Diagnose, repair, and maintain retail scales, packaging systems, and food processing equipment; read electrical schematics; on-site and shop support; valid driver license; background check.
Technical Tools Mentioned:Electrical schematics, Retail scales, Packaging equipment, Mechanical tools
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Job Description
Service Technician – Elevate Your Career with Biro of Chicago Inc & The Workers!

Are you the kind of technician who loves solving problems, mastering new technology, and being the hero, your customers rely on? Do you want a career where your skills are valued, your growth is supported, and your work truly matters?

Biro of Chicago Inc a company that continues to grow and acquired The Workers of Wisconsin 2 years ago are both trusted leaders in food equipment solutions for over 60 years.  We are expanding our elite service team—and this is your chance to join a company where technicians thrive.

Why You’ll Love Working Here:
At Biro of Chicago, you’re not just clocking in. You’re joining a company that invests in you, respects your expertise, and gives you the tools to build a long-term career.

Exceptional Benefits & Perks:
  • Competitive pay with opportunities for overtime.
  • Full health benefits (medical, dental, vision)
  • 401(k) with company support.
  • Paid time off + paid holidays.
  • Company vehicle, laptop, tools, and parts inventory provided.
  • Ongoing training & certifications to keep your skills sharp.
  • A stable, growing company where your work directly impacts customer success.

This is a place where technicians stay, grow, and build a future.

What You’ll Do:
As a Service Technician, you’ll be the go-to expert for diagnosing, repairing, and maintaining a wide range of high-tech retail scales, packaging systems, and food processing equipment. Every day brings something new—new challenges, new customers, new equipment to master.

You will:
  • Read and interpret electrical schematics to troubleshoot with confidence.
  • Provide expert technical support mostly with on-site visits and in the shop.
  • Service and repair retail scales, wrappers, and food processing equipment.
  • Apply mechanical repair skills to keep equipment running smoothly.
  • Maintain your company vehicle, laptop, and parts inventory.
  • Deliver outstanding customer service to a diverse client base.

What You Bring:
  • Strong mechanical and electrical troubleshooting skills.
  • Ability to read schematics and diagnose issues logically.
  • A customer-first mindset—you care about solving problems the right way.
  • Excellent organization and time management.
  • Valid driver’s license and clean driving record.
  • Ability to pass a background check and drug test.

Preferred Experience:
  • HS Diploma/GED + 2–4 years mechanical/electrical experience.
  • Food equipment service experience.
  • 3+ years of hands-on electrical/mechanical work.

Physical Requirements:
  • Lift 50–75 lbs (with or without assistance)
  • Walk 1–3 miles/day; drive 2–5 hours/day
  • Kneel, squat, bend, push/pull in various environments (noise, heat, cold, wet)
  • Availability for overtime and on-call rotations.

Ready to Build Something Bigger?
If you’re a skilled technician looking for a company that values your talent, supports your growth, and gives you the chance to work with cutting-edge equipment, we want to meet you.

Apply today by sending your resume and/or cover letter.
Your next great career move starts here.