Posted 5mo ago

Field Service Engineer

@ Cohu
Taiwan
OnsiteFull Time
Responsibilities:Travel onsite, Install systems, Provide support
Requirements Summary:Over 3 years experience in field service; strong English communication; electrical/electronic engineering diploma; hardware troubleshooting and customer support.
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Job Description

Key Responsibilities

  1. Travel to customer site to maintain Cohu systems or exchange instruments.
  2. Perform new systems installation.
  3. Provide technical support and training to customers.
  4. Provide technical assistance to Sales department.
  5. Update technical and installation tickets with follow up actions regularly.
  6. Complete and submit field reports on time.
  7. Find out customer’s potential issues and feed back to management team.
  8. To ensure customer satisfaction and key account management.

 

Requirements

  1. Over 3 years working experience on any handlers.
  2. Excellent analytical and problem solving abilities.
  3. Good interpersonal & communication skills and team work.
  4. Proficient in English speaking and writing.
  5. Diploma/Degree in Electronic/Electrical Engineering.