At Muncie Power, our products play a critical role in our society by powering the vehicles that develop key infrastructure, putting out dangerous fires, fixing the power lines that power our homes, and hauling away our garbage.
Every team member at Muncie Power understands how important the success of our customers is to their communities. And that inherent value is carried throughout each team to ensure we’re providing the best for our customers.
WHAT YOU’LL DO
The Business Process Analyst supports and improves the company’s ERP ecosystem by analyzing business needs, translating requirements into specifications, and implementing system enhancements and upgrades. This role partners with stakeholders to drive process improvements and ERP adoption, provides Help Desk support, and assists with IT audit/compliance and documentation of policies and procedures.
- Improve the ERP ecosystem by knowing MPP current practices and applying industry best practices to achieve business goals
- Maintain company IT policies by writing and updating procedures
- Support the Law 262 Audit and Compliance implementation by working with departments to resolve Segregation of Duties conflicts through process change
- Use established tracking system to log requests, monitor progress, track problem resolution, identify patterns of failure, research bug fixes, and implements solutions; communicates with manager regarding unresolved problems
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Examples of key duties are interpreted as being descriptive and not restrictive in nature
YOUR EXPERIENCES & SKILLS
High school diploma or general education degree (GED) required.
• Bachelor’s degree in business, finance, computer science or equivalent is preferred.
• Ability to communicate effectively, both orally and in writing
• Superior interpersonal skills; ability to get along with diverse personalities
• Excellent planning and organization skills
• Must maintain confidentiality
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups, managers, clients, customers, and the general public
• Ability to solve practical problems by bringing together all relevant parties to build consensus
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form
BENEFITS
- Medical, dental, and vision insurance, and zero card
- Life, death, dismemberment, and dependent insurances
- Prescription drug programs
- Telehealth
- Short-term and long-term disability, and flexible leaves of absence
- Employee assistance programs
- 401k (match 50% on the first 6% of deferred compensation) and flexible spending plans
- 3 weeks of paid time off
- 9 paid holidays
- Wellness & Engagement
LOCATION: Muncie, IN
DEPARTMENT: GINFOS - Information Systems
WORK ENVIRONMENT: Office Environment
REPORTS TO: ERP Systems Manager
WORKPLACE ARRANGEMENT: Office Enviornment
SUPERVISES: N/A
SALARY GRADE: 15
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Muncie Power Products is an Equal Opportunity Employer.