Job Description - Director of Graduate School Operations

Institutional Overview

Capitol Technology University is a career-focused university located in Laurel, Maryland, between Baltimore and Washington, D.C. It is a fully-accredited non-profit private university that was started in 1927 by a Navy veteran to teach students how to build radios. The University offers unique commitments to on-campus students that include a salary guarantee and a Chargers Assistance Program that helps students pay back their loans if they do not find full-time work within 90 days of graduation.

Position Summary

Under general supervision of the Vice President for Academic Affairs, the Director of Graduate School Operations will play a crucial role in ensuring the smooth and efficient operation of our graduate programs. The Director will be a highly motivated individual with strong organizational and interpersonal skills, who is passionate about making a positive impact on the student experience.

This is a full-time 12-month, exempt position on our beautiful 52-acre campus in Laurel, MD, on the Baltimore Washington parkway.

Responsibilities

• Collaboratively assist the day-to-day operations of the graduate programs and bring effective strategies for enrollment growth;
• Support the evaluation, onboarding and training of new chairs, committee members and external examiners;
• Assist in conducting necessary updates and revisions in Jenzabar for new Thesis and Dissertation Chair assignments, Committee Member assignments, and student academic progress notes;
• Assist the Graduate School team with scheduling Thesis and Dissertation Defenses;
• Assist with Doctoral Residency preparation and on-campus operations, including room reservations, food orders, room setup, and student attendance tracking;
• Assist in organization of files in the Graduate School SharePoint and OneDrive to ensure proper updating and archiving of files;
• Coordinate with Graduate Admissions and Advising Departments to assist with communications with prospective and current students;
• Support Graduate School operations on-campus, including serving as student liaison for campus visits and events;
• Contribute to the development of university policy in areas affecting graduate studies;
• Provide data and analysis of graduate programs as requested;
• Perform other duties as required.

Qualifications

• Bachelor’s degree from an accredited institution of higher learning;
• Possess at least 5 years of experience in higher education;
• Exhibit an ability to perform operational duties with speed and accuracy;
• Excellent interpersonal skills;
• Possess the ability to develop successful partnerships with internal and external stakeholders;
• Possess excellent project management skills;
• Possess the ability to work independently in a fast-paced office environment;
• Must be able to work in the U.S. without sponsorship.

Physical Demands

There are limited physical demands; however, this position requires sitting occasionally for extended periods of time, and repetitive motions for tasks such as operating a computer mouse and keyboard, and hearing and speaking on the telephone. The candidate must be able to lift, pull, bend, grasp, and occasionally lift up to 20 lbs.

Salary Range

The salary for this position typically ranges from $73,000 to $83,000 annually, depending on experience and qualifications.