HiringCafe
Posted 2w ago

Front Desk Coordinator

@ Lords & Ladies Salon and Medical Spa
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Pottstown, Pennsylvania, United States
$10-$15/hrOnsitePart Time
Responsibilities:Greet Guests, Manage Appointments, Handle Payments
Requirements Summary:Front desk receptionist duties: greet guests, schedule appointments, answer calls, process payments, and coordinate with staff.
Technical Tools Mentioned:Scheduling Software, POS Systems
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Job Description

Front Desk Receptionist - Lords & Ladies Salon & Medical Spa

Position Type: Full-Time / Part-Time
Reports To: Front Desk Manager / Salon Manager

About Us:

At Lords & Ladies Salon & Medical Spa, we are dedicated to providing an exceptional experience of luxury, style, and well-being. Our team is committed to delivering top-tier service and creating an inviting environment where clients feel valued and pampered. Join us in setting the standard for beauty and excellence!

Position Summary:

We are seeking a welcoming and organized Front Desk Receptionist to be the first point of contact for our guests. You will play a crucial role in ensuring smooth operations, exceptional customer service, and a positive experience from the moment clients walk through the door.

Key Responsibilities:

  • Greet and Check-In Guests: Provide a warm and friendly welcome to all clients.

  • Appointment Management: Schedule, confirm, and manage appointments with efficiency and accuracy.

  • Phone & Communication: Answer calls professionally, respond to inquiries, and provide detailed information about our services.

  • Client Relations: Build relationships with clients to enhance their experience and encourage repeat visits.

  • Sales & Transactions: Process payments, handle transactions, and promote products and services.

  • Maintain Reception Area: Keep the front desk and waiting area clean, organized, and inviting.

  • Team Collaboration: Work closely with stylists, estheticians, and management to ensure seamless service.

Qualifications:

  • Exceptional Communication Skills - Polished, friendly, and articulate.

  • Organizational Excellence - Ability to multitask and prioritize effectively.

  • Customer Service Focused - Passionate about delivering outstanding service.

  • Technology Proficient - Comfortable with scheduling software and POS systems.

  • Team Player - Positive attitude and willingness to support team goals.

  • Experience Preferred - Previous experience in reception or customer service is a plus.

Why Join Us?

  • Be part of a vibrant and supportive team.

  • Opportunities for growth and advancement.

  • Employee discounts on products and services.

  • Beautiful, high-energy work environment.