Who We Are
Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience.
We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.
About the Role
The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options.
This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options.
If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.
Core Responsibilities
Educate patients on the long-term benefits of orthodontic care
Clearly explain treatment plans in simple, confident language
Present financial options and insurance information professionally
Support patients in making informed decisions
Maintain organized scheduling and smooth patient flow
Collaborate closely with doctors and clinical staff
Uphold a clean, professional, patient-centered environment
What We Expect
Professional appearance and presence
Clear, confident communication
Comfort discussing financial options
Strong customer service or sales background
Reliability and consistent attendance
Ability to work evenings and some Saturdays
Commitment to long-term growth (not a short-term position)
Candidates who are unsure about evenings, Saturdays, or discussing payment options will not be a fit for this role.
Compensation & Growth
Competitive hourly pay (starting at $19/hour based on experience)
Performance-based bonus opportunities
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Continuing education support
Advancement into leadership roles
High performers are recognized and promoted.
Schedule
This is a full time position
(Some evenings and Saturdays required)
Local travel between offices may be required.
Ideal Candidate
You thrive in structured environments.
You communicate clearly and professionally.
You are comfortable guiding people through decisions.
You want stability and long-term growth.
If that describes you, we encourage you to apply.
Equal Employment Opportunity
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.