Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.
Position Summary
The Manager- Business Development, Reproductive Medicine is responsible for increasing market awareness, sales, and profitability by expansion of the number of solicited inquiries, increasing the conversion rate of opportunities with prospective and/or existing accounts, proactively identifying Request for Proposals (RFPs) and ultimately securing and expanding volume of New Business revenue of the Company's products and/or services.
Responsibilities include but are not limited to:
- Develops sales opportunities by researching and identifying potential accounts and individual targets; soliciting new accounts; building rapport; providing company information and explanations; preparing client hand-offs to the sales team
- Participate with the Global VP-Reproductive Medicine to establish strategic plans and objectives
- Cold-call prospective accounts & individuals, provide technical product information, prepare clientspecific call scripts and other data to respond to client needs
- Support management in determining service viability to include work with internal teams to translate client needs and expectations into reality; develop industry knowledge and maintain awareness of industry trends; perform other duties as assigned by management to meet business changes
- Function independently to influence the decision-making process of potential clients and develop strategies which anticipate client objections or ambivalence
- Ensure that sales targets are achieved by establishing client outreach marketing strategies, maintaining prospecting outreach and client follow up
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
- Attend internal business development calls/meetings to discuss new opportunities and sales pipeline
- Set-up/attend client calls (as needed)
- Works closely with Global VP-Reproductive Medicine, and Business Development team to further account penetration of existing key accounts, face-to-face meetings and RFPs
- Maintain and manage data collection and sales team compliance with Salesforce for all sales activity
- Generate/maintain KPIís out of Salesforce to highlight increases in face-to-face meetings and new account penetration
- Provide frequent updates to the Global VP-Reproductive Medicine on activity and conversations with prospective clients
- Generate client interest for potential webinars, industry meetings, audio conferences or other Cryoport sponsored client events
- Participate in the ongoing review of Cryoport business development procedures to ensure consistency
- Review of metrics on a weekly or monthly basis to assess productivity
- Learn messaging around Cryoport differentiators and be able to communicate them to clients
- Maintain professional and technical knowledge; establish personal networks; and participate in relative business professional societies
- Ability to effectively present information to senior management
Competencies:
- Strong communicator, both written and verbal
- Positive, proactive attitude
- Attention to detail, accuracy, and the ability to prioritize
- Strong organizational skills
- Strong interpersonal and influencing skills
- Proven problem solver and independent thinker
- Strong knowledge of CRM platforms (Salesforce a plus)
- Strong knowledge, understanding and experience of social business networks (i.e. LinkedIn) Qualifications and Education Requirements
- Bachelorís degree in a business or scientific discipline
- Understanding of the requirements and specifications in the logistics and/or pharmaceutical field
- A minimum of five years sales experience in logistics/healthcare field