Senior Residential Community Coordinator

FLSA Status: Nonexempt

Months Per Year: 12

Hours Per Week: 37.5

Employment Status: Full-Time

Work Model: Hybrid Eligible*

Seattle
University will be one of the most innovative and progressive Jesuit and Catholic
universities in the world, educating with excellence at the undergraduate,
graduate, and professional levels. We embrace an intersectional framework for
defining diversity in its broadest sense, including differences in gender,
gender identity, race, ethnicity, generational history, culture, socioeconomic
class, religion, sexual orientation, national origin, citizenship status,
political perspectives, geographic origin and physical ability. Seattle
University strives to be a welcome, open and safe campus climate for all who
learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives. 

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions. 

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact. 

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.  

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.  

Position Description

The Senior Residential Community Coordinator (SRCC) is a
live-in, non-exempt professional staff member responsible for leading a
vibrant, supportive living and learning community for Seattle University
students at the South Lake Union (SLU) campus. The SRCC oversees the
residential student experience at SLU, supervising 15–30 student leaders and
one to two graduate assistants, while serving as the main point of professional
contact for a residential campus of approximately 350 students, when fully
occupied.

This collaborative role supports the implementation of
Housing and Residence Life’s (HRL) Redhawk Residential Experience (RRE),
aligned with the university’s mission, Jesuit Catholic values, and strategic
priorities, while coordinating key operational functions for a highly effective
residential environment.

As a member of the HRL Senior Team, the SRCC serves in a
24/7/365 on-duty and crisis response rotation for the SLU campus. Reporting to
the Associate Director for Community Engagement and Learning Initiatives (AD,
CELI), the SRCC works with significant independence and partners closely with
the SLU Director for Student Engagement & Support, the HRL Lead Team, and
Capstone Management (COCM) to provide comprehensive holistic student support.
The SRCC also collaborates frequently with the Senior Coordinator for
Residential Education (SCRE) on the recruitment, selection, training, and
development of HRL student employees for the SLU campus.

Essential Functions

Student Leader Development & Supervision (20%).

• Supervise 8-10 Resident Assistants (RAs) and Desk Assistants (DAs).
• Supervise 1-2 graduate-level Assistant Residential Community
  Coordinators (ARCCs).
• Co-lead the recruitment, selection, formation, and
  development of student leader staff in collaboration with the Senior
  Coordinator for Residential Education (SCRE).
• Serve on departmental committees that design, facilitate,
  and lead student staff formation sessions and other departmental gatherings
  (i.e. Formation Nights).

Residential Student Learning & Community Engagement
(20%)

• Maintain knowledge of campus academic resources and provide
  appropriate referrals.
• Implement the Redhawk Residential Experience (RRE) using
  departmental education plans, learning strategies, and facilitation guides.
• Advise and support RAs through the community connection
  planning process, including tracking and assessment of community initiatives.
• Track Hawk Talks (Intentional Interactions) between RAs and
  residential students and engage in data review and action planning with the
  departmental RRE Committee.
• Partner with the SLU Campus Life team and various campus
  resources to foster supportive, engaging, data-driven programming and
  activities for the SLU campus.
• Serve on or chair departmental collaterals and committees
  related to Student Staff Recruitment and Formation, Graduate Formation and
  Selection, and the Redhawk Residential Experience.
  

Student Care, Formation, and Crisis Response (20%)

• Maintain knowledge of University and Housing & Residence
  Life policies and procedures with the ability to direct students to appropriate
  resources. Advises and refers individual students and groups regarding personal
  and academic needs.
• Educate staff and residents on safety and security concerns
  and appropriate emergency response procedures.
• Serve in the professional staff 24/7 duty rotation for the
  SLU campus, including consultation with on-duty RAs and leadership team
  members, and making appropriate referrals for students.
• Engage in Care case management and refer students to
  appropriate resources.
• Serve as hearing officer supporting student learning and
  formation while holding students accountable to the Redhawk Commitment, Code of
  Conduct, and Resident Handbook. Includes conducting Administrative Hearings and
  writing related conduct letters and correspondence.
• Conduct low-level residential floor ownership and resident
  follow-up from a developmental perspective aligned with campus and departmental
  values.
  

Building Operations & Financial Management (15%)

• Work with COCM staff to support and address maintenance,
  building and student needs related to facilities management.
• Oversee the coordination of the SLU HRL front desk, managing
  various service functions.
• Facilitate processes to ensure physical spaces are kept in
  good condition and damages to the facility are tracked and communicated to
  residents for appropriate accountability.
• Manage and track community budget that include programming,
  office supplies, and student staff payroll.
• Utilize a variety of purchasing methods to support events in
  the community.
• Utilize and manage university procurement card and
  reconciliation protocol.
  

Administration (15%)

• Communicate departmental needs and instructions to staff and
  students. Solicit staff and student input in decision-making, as appropriate.
  Facilitate effective communication between all staff and students.
• Attend weekly departmental meetings with Housing and
  Residence staff and meet weekly with the AD – CELI.
• Meet with various SLU staff (i.e. Director of Student
  Engagement & Support) on an as-needed basis.
• Support departmental processes for the move-in and closing
  of the SLU Residential campus.[KS2]
• Assist with the implementation and evaluation of HRL’s
  strategic plan.
• Serve as the HRL liaison to other student development
  functional areas and academic support units.
• Perform other duties as assigned by HRL and the Student
  & Campus Life Team within the broader Division of Academic & Student
  Affairs.
  

Other Duties (10%)

• Serve as part of the Senior Team 24/7/365 on-call duty
  rotation for the SLU campus, providing consultation to on-call RAs and
  responding to incidents affecting student safety and wellbeing. Note that
  on-call responsibilities may occur on weekends and holidays.
• Serve on departmental committees, task forces, and project
  teams as assigned.
• Serve on Student & Campus Life and broader university
  committees and working groups assigned.  
• Attend staff meetings, quarterly in services, retreats, and
  other formation as directed.
• Attend high profile programs and events on both the First
  Hill and South Lake Union campuses as directed and maintain a high level of
  visibility.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in social sciences, psychology, education,
  or related field and two years of continuous previous experience as a
  Residential Community Coordinator, Resident Director, or equivalent position,
  or combination of education and experience sufficient to successfully perform
  the essential duties of the job listed above.
• A demonstrated commitment to diversity issues and social
  justice is essential. 
• All candidates must demonstrate a commitment to diversity
  and the university’s mission, vision, and values.
• All positions require a criminal history background
  check. 

Preferred Qualifications:

• Master’s degree in Higher Education, College Student
  Personnel, or related field and three years of continuous previous experience
  in residence life demonstrating acumen for conducting the full range of
  responsibilities associated with the position’s essential functions.
• The ideal applicant will possess the ability to use student
  learning and development theory as it relates to implementing the Redhawk
  Residential Experience, a commitment to being a student-centered educator, and
  to the concepts of community, service and social justice, diversity,
  integration of academic and campus life, and holistic development.
• Excellent interpersonal, crisis management, managerial, and
  community engagement skills are necessary, as well as an understanding and/or
  openness to the values of Jesuit/Catholic Higher Education.

Preferred Knowledge, Skills, and Abilities

Knowledge:

• In-depth knowledge of student development and leadership
  theories, especially as they apply to residential education.
• Strong understanding of risk management and student safety
  protocols in a residential setting.
• Familiarity with best practices in recruitment, selection,
  and supervision of student staff.
• Knowledge of diversity, equity, and inclusion principles and
  how they intersect with student identity development.
• Understanding of higher education systems, including student
  retention strategies, academic support frameworks, and faculty engagement.
•  Awareness of the Jesuit educational mission and values, and
  how to translate them into residential learning environments.
• Budget management fundamentals, especially as applied to
  student organizations and programmatic planning.

Skills:

• Effective interpersonal and relationship-building skills,
  with the ability to mentor, coach, and support diverse student populations.
• Strong facilitation and training skills, particularly in
  delivering developmental and leadership content to student staff and leaders.
• Crisis response and management skills, with the ability to
  remain calm under pressure and respond with empathy, professionalism, and
  adherence to policy.
• Strong organizational and project management skills, with
  the ability to manage multiple competing priorities and deadlines.
• Competence in program assessment, evaluation, and
  improvement using qualitative and quantitative data.
  Skill in using technology for communication, scheduling,
  assessment, and student engagement (e.g., Microsoft Office Suite, housing
  software, virtual platforms).
•  Clear written and oral communication skills suitable for a
  range of audiences including students, faculty, staff, and external
  stakeholders.

Abilities:

• Cultivate an inclusive and affirming environment that supports students across differences, including race, gender identity, sexual orientation, religion, and socioeconomic background.
• Advise and challenge students in their leadership development while fostering agency and accountability.
• Build cross-campus partnerships that support student success, including collaboration with academic affairs, faculty, and student services.
• Model and promote fiscal responsibility among student leaders and teams.
• Exercise sound judgment, particularly in high-stakes or emergency situations.
• Maintain confidentiality and navigate sensitive student issues appropriately, including conduct, mental health, and bias incidents.
• Lead by example with integrity, compassion, and a student-centered approach.
  

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified. 

Compensation at a Glance

Salary Range: $44,900

Seattle University has provided a compensation range that represents
its good faith estimate of what the University may pay for the position at the
time of posting. The salary offered to the selected candidate will be
determined based on factors such as the qualifications of the selected
candidate, departmental budget availability, internal salary equity
considerations, and available market information, and not based on a
candidate’s gender or any other protected status.

Your total compensation goes beyond the number on your paycheck.
Seattle University provides generous leave, health plans, and retirement
contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution
for retirement benefits, comprised of a 5% nonelective employer contribution
and an additional dollar-for-dollar match of your voluntary contributions up to
a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/ 

Hybrid Eligible

This
position may be eligible for a hybrid schedule after successful completion of
an introductory work period of 3-6 months. This may mean that a hybrid eligible
role will begin on-campus initially and then will transition to hybrid format
following onboarding and training. Flexible work plans are subject to periodic
review and may be changed or terminated at any time for any reason at the
university’s discretion. 

All employment offers are contingent upon the successful completion of a background check.