About us:
New York Plastic Surgical Group (NYPS Group) is the largest and longest-running private and academic plastic surgery practice in the United States. With more than 20 board-certified plastic surgeons practicing across 10+ affiliated offices, ambulatory surgery centers, and over 20 hospitals, NYPS Group provides expert, comprehensive, and compassionate care.
Founded in 1948, NYPS Group, a division of Long Island Plastic Surgical Group, is one of the nation’s most well-established plastic surgery practices, offering patients the collective expertise of specialty-trained surgeons dedicated to achieving exceptional outcomes.
Required Experience:
- Experience working in a medical office is required.
- Strong interpersonal and communication skills with staff, patients, and physicians.
- Experience practicing data processing systems.
- Ability to multitask and prioritize workflow in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Knowledge of CPT/ICD-10 coding and insurance authorization processes required.
- Surgical office experience and surgical procedure scheduling required.
- Proficiency in another language is preferred.
Key Responsibilities:
- Schedule preoperative testing, pre-op office visits, and follow-up appointments.
- Schedule reconstructive surgical procedures and coordinate with outside facilities and physicians.
- Order and manage surgical supplies as needed.
- Communicate with the authorization department to obtain authorizations for office visits and surgical procedures.
- Obtain insurance authorizations for radiology exams, injectable procedures, supplies, and home care when required.
- Notify patients by phone or email with details of scheduled pre-op, PST, and surgery dates, including clearance requirements.
- Assist patients with inquiries related to office visits, insurance, surgery scheduling, and disability forms.
- Maintain and update patient EMR records, ensuring completeness of all required documentation (operative reports, testing results, radiology, and pathology reports).
- Review patient accounts daily in preparation for scheduled appointments.
- Perform Health Commerce I-Stop (narcotic) checks per office protocol.
- Schedule patient appointments as needed.
- Monitor physician schedules to ensure efficient patient flow, collaborating with Patient Relations Representatives and nursing staff.
- Open, sort, and review physician mail.
- Schedule physician meetings, seminars, and workshops.
- Act as a liaison between the front desk and physicians to resolve scheduling issues.
- Maintain physician call calendars and secure coverage as needed.
- Provide clerical and administrative support to physicians as requested.
Education Requirements:
- High school diploma or GED required.
Location: Garden City (Hybrid Schedule - 4 days onsite and 1 day remotely)
(Training will be conducted at our Garden City location for a period of 1–3 months).
Compensation: $27.00-29.00
WHAT WE OFFER:
- Comprehensive Health Benefits: Medical, Dental, and Vision Coverage.
- Voluntary Benefits: Options include Aflac (short-term disability, hospital, accident, and cancer coverage), long-term disability, life insurance, and pet insurance.
- Paid Time Off: 19 PTO days per year, in addition to 8 paid holidays.
- Retirement Benefits: 401(k) plan with a discretionary company match.
- Cosmetic & Med Spa Perks: Employee discounts on services and products at Deep Blue Med Spa.
- Additional discounts through PLUM and Work Advantage programs.