Job Description:

Genesis Orthopedics & Sports Medicine is seeking a highly motivated, detail-oriented Growth Operations Associate to support our expanding operations and lead growth-focused initiatives across the organization. This role is ideal for a dynamic, resourceful individual who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about making a meaningful impact in healthcare delivery.

Key Responsibilities

Operational Support

• Improve and streamline internal workflows to drive operational efficiency across departments.
• Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics.
• Develop, document, and standardize operational processes and best practices.

Business Development

• Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth.
• Conduct market research and data analysis to support strategic planning and business decisions.
• Monitor performance metrics and deliver insightful reports and recommendations.

Marketing & Outreach

• Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients.
• Maintain and strengthen relationships with referral sources, partners, and external stakeholders.
• Track outreach efforts and performance, providing data-driven insights to optimize strategies.

Project Management

• Oversee growth-related projects from initiation to completion, ensuring alignment with organizational goals.
• Provide regular updates on project progress, roadblocks, and key milestones to stakeholders.

Administrative Support

• Coordinate and schedule meetings, events, and stakeholder follow-ups.
• Assist with other growth-related tasks and special projects as needed.