• Providing service at the Hotel Concierge Desk


• Providing guests with area information – dining, land and water activities, transportation, sightseeing, etc.


• Initiate and follow up with guests’ requests received in person and through other communications


• Confirming guest requests and reservations


• Booking guests onto excursions


• Researching and providing guests with additional information as requested by the guest


• Communicating guest resolutions with appropriate Staff/Departments on property


• Additional responsibilities as assigned by the Management Team


• Other duties as assigned.