SUMMARY

Responsible for safely delivering and picking up parts and equipment from customers and clients in a timely, accurate, friendly, and professional manner; requiring skills in operating vehicles safely and efficiently, adhering to traffic laws and regulations and the company’s Safe Driving Policy.  Providing exemplary customer service and maintaining a positive attitude.

 

ESSENTIAL DUTIES

 

• Picks up and delivers parts and equipment to customers, satellite stores, wholesale accounts, and vendors.


• Checks with the parts manager, parts counter people, or shipping and receiving clerk before leaving to coordinate any last-minute pick-ups or deliveries.


• Delivers parts to body shop when needed and distributes to appropriate body technicians.


• Collects COD delivery wholesale accounts. Matches the payment with the invoice amount.


• Keeps an accurate log of daily deliveries and pick-ups. Requests recipient’s signature on each delivery entry.


• Unloads truck(s) and turns in all paperwork and undelivered parts at the end of every workday.


• Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean, and making sure required inspections are performed.


• Advises parts manager if delivery trucks need major repairs and maintenance. Help maintain the professional appearance of the parts department.


• Follows up on back-ordered parts.


• Checks back-order files weekly. Submit list to Parts manager for review. Stock items not picked up or required.


• Establishes and maintains logical locations for all parts and notes’ location in computer by part number.


• Ensures Repair Shop BIN has a three-month rotation. After the third month, pull parts from shelf and put in stock. Submits paperwork to Parts Manager.


• Ensures that areas of the parts department are properly stocked.


• Picks up and/or delivers parts to designated accounts when instructed by the parts or service departments.


• Ensures the cleanliness of the parts department by disposing of used boxes and trash, sweeping floors, and dusting parts bins daily.


• Crates all cores for shipment back to the manufacturer when part has been replaced.


• Places daily parts orders when Parts Manager is not here.


• Stocks and posts incoming orders.


• Notify appropriate parties when special order parts arrive.


• Checks in all orders. Place in appropriate BIN location.


• Returns cores in a timely manner and follows up for receipt of credit.


• Ground Maintenance. Poison/cut weeds, Trim bushes/trees.


• Fill oil bottles at the end of every day.


• Keeps parts area clean and uncluttered.


• Maintains professional appearance.


• Completes and remains current with all mandatory manufacturing, safety compliance,
  
  safeguards, and cybersecurity training.

 

ADDITIONAL DUTIES

• Assists with stocking and posting orders when they arrive to expedite delivery to shop technicians. wholesale accounts, and over the counter customers.


• Assists with the pre-assigned RO parts.


• Assists in preparing for and performing annual parts inventory.


• Assists in factory parts return.


• Other duties as assigned by the Parts Manager or Chief Operating Officer.