As a Medical Assistant/Allergy Tech working in an Ear, Nose, and Throat (ENT) clinic, your responsibilities typically involve a combination of administrative and clinical tasks. Here's a detailed job description:

Administrative Duties:

1. Patient Scheduling: Schedule patient appointments, surgeries, and follow-up visits, ensuring efficient use of time slots and coordination with other staff members.

2. Patient Registration: Greet patients, collect demographic and insurance information, and update electronic medical records (EMRs) accurately.

3. Insurance Verification: Verify patient insurance coverage, obtain authorizations for procedures or tests, and assist patients with insurance-related inquiries.

4. Medical Records Management: Maintain organized and up-to-date medical records, including filing, scanning, and retrieving documents as needed.

5. Billing and Coding: Assist with billing processes, including coding procedures and services accurately to ensure proper reimbursement.

6. Supply Management: Monitor inventory levels of medical and office supplies, restock as needed, and coordinate supply orders with the administrative team.

7. Communication: Facilitate communication between patients, physicians, and other healthcare providers, both in person and over the phone.

Clinical Duties:

1. Patient Preparation: Escort patients to examination rooms, obtain vital signs (blood pressure, pulse, temperature), and prepare patients for procedures or examinations.

2. Allergy Testing: Perform allergy skin testing, including prick tests and intradermal tests, and interpret results under the supervision of a physician.

3. Immunotherapy Administration: Administer allergy immunotherapy injections according to physician orders, following established protocols and safety guidelines.

4. Patient Education: Educate patients about allergy triggers, avoidance strategies, medication usage, and the purpose of allergy testing and immunotherapy.

5. Assist with Procedures: Assist physicians during ENT procedures, such as ear irrigation, nasal endoscopy, or throat examinations, by providing support and maintaining a sterile environment.

6. Documentation: Document patient assessments, procedures performed, and treatment plans accurately in EMRs, ensuring compliance with regulatory standards and clinic protocols.

7. Safety and Infection Control: Adhere to infection control protocols, maintain cleanliness and sterilization of equipment, and promote a safe environment for patients and staff.

Qualifications:

1. Education: High school diploma or equivalent. Completion of a medical assistant program or certification as an allergy technician may be required or preferred.

2. Certification: Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) may be required. Additional certification as an Allergy Technician (CMAA) or Certified Clinical Allergy Specialist (CCAS) is desirable.

3. Experience: Prior experience in a medical office setting, especially in ENT or allergy clinics, is advantageous.

4. Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, proficiency in EMR systems, and knowledge of medical terminology and allergy testing techniques.

5. Licensure: MA License Preferred

#IDcentral