Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.
What are we looking for in an Office Coordinator?
This role serves as a primary customer service representative for external and internal customers. Provides general office support to include clinical reception, appointment scheduling, data entry, electronic health records (EHR) processing, financial assessment, and administrative assistance.
Office Coordinator duties may include:
- Serves as the primary resource to the team for a variety of clerical functions
- Greets clients and general public and notifies clinical staff of appointment arrivals.
- Assists team in maintaining record compliance and ensuring accuracy of data. Completes data entry tasks accurately and
- as requested. Accurately updates and enters client demographic information and verifies insurance coverage.
- Maintains verifies and updates clinical staff schedules. Contacts clients with appointment reminder calls.
- Assists clients in completing agency documents.
- Ensures accuracy of initial financial assessment; makes initial determination and assists client in the process of eligibility for
- financial responsibility. Assists clients in exploring, securing and maintaining funding source; monitors payment
- compliance.
- Responsible for collection of fees at point of service from clients; receives payments for a variety of services; records
- payments and writes receipts; reconciles receipts and prepares for deposits; serves as clinic petty cash custodian; disburses
- petty cash funds according to established procedures; reconciles petty cash funds and requests reimbursement as needed.
- Generates and provides accurate electronic health record (EHR) deficiency system reports.
Qualifications:
- High school diploma or equivalent
- Two years of related experience.
What Comprehensive Healthcare Can Offer You
Training and Development
- A variety of career opportunities in a wide range of settings with room for mobility and promotion
- Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Innovative Program & Services
- A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
- Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
- Joint Commission-accredited organization committed to continuous quality improvement
- Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
Excellent Benefits
- Competitive salaries within our communities and industry
- Healthcare coverage for employee and qualified family members
- Generous vacation, paid holiday and sick leave policies
- Access to Employee Assistance Program services
- Agency-funded retirement plan with contributions equal to 5% of compensation
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
- Agency-funded life and disability insurance program
- Financial incentives to further employee education