Job description:

If you’re driven, take pride in your work and passionate about customer service, this may be the career for you!

We are seeking a Customer Care/Concierge Scheduler to join our team! You will work directly with our clients to determine their needs and help provide a great customer experience with our company.

Responsibilities:

• Help identify what type of service our clients need 
• Answer questions our clients may have about their specific applications
• Create a positive experience for our clients
• Schedule our client’s appointments with our technicians

Qualifications:

• Passionate about our clients having the best possible experience with our company
• Professional, flexible and detail oriented
• Solid verbal and written communication skills
• Proficient in Microsoft Office products.
• Exhibit accuracy & attention to detail
• Hands-on problem solver & be able to make sound decisions
• Have excellent judgment & maintain a high level of confidentiality
• Be self-motivated yet a team player
• Positive and upbeat personality
• Multitasker

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance