We have an immediate opening for a Service/Repair Technician in our Springfield, Missouri facility. This position is responsible for troubleshooting and repairing returned products and tools.
Job Responsibilities:
- Process returned machines and tools
- Assess freight damage
- Diagnose why the machine malfunctioned and/or the tool broke by:
- Observing & listening to damaged product
- Examining all returned parts / machinery
- Dismantling product to find defective parts
- Discussing the product with the customer that found it failing
- Repair or replace defective parts with new or repaired parts and repair electrical equipment
- Realign and adjust components as needed such as:
- Bearings
- Spindles
- Electric motors
- Reassemble and test machines.
- Regularly work with, Hand tools, Power tools, Woodworking & Metal working Machinery, Forklifts, Gear Pullers, Jacks, Cranes, and Hoists.
- Basic computer/PC work to prepare reports, process returns, write batch inspections, send emails, and use our internal messaging system.
- Assist other departments as needed
Job Requirements:
- Mechanical and electrical experience
- Ability to read schematics
- High mechanical aptitude
- Troubleshooting and problem solving ability
- Organized
- Detail oriented
- Ability to meet deadlines
- Ability to work in a fast paced environment and show initiative
- Clean driving record
- Woodworking or metal working experience preferred
- Ability to lift up to 75 lbs. unassisted
- Ability to stand for long periods of time
- Excellent Customer Service Skills
About Our Company:
Since our inception in 1983, Grizzly Industrial, Inc. (www.grizzly.com) has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories, with almost a million square feet of warehouse space in two states. Grizzly products can be found in all sizes of shops, from the large industrial production users to the smaller cabinet and machine shops.
We provide high-quality products at the lowest possible prices through strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.
Our Culture:
We are a company built on accountability, driven by results, and committed to delivering real value to our customers, keeping the focus on our customers - before, during and after the sale. We take ownership of our work, measure success by outcomes, and believe that doing things right matters just as much as getting them done. transparency is central to how we operate — we communicate openly, make informed decisions, and trust our teams to act with integrity. Our culture values collaboration, continuous improvement, and a shared commitment to excellence for both our customers and each other.
Compensation and Benefits:
For a complete summary of our current benefit offerings please go to: https://support.grizzly.com/hc/en-us/articles/4404709035415-Employment-Opportunities
Grizzly is a drug-free and equal employment opportunity employer.
To learn more about our company’s products and history, visit our website at www.grizzly.com.