Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.

Essential Functions

• Ensures excellent guest service that meets or exceeds expectations.


• Ensures that the restaurant is adequately staffed to meet guest needs.


• Manages recruitment of hourly employees.


• Initiates and follows through on corrective action of hourly employees.


• Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training.


• Ensures all employees follow established guidelines for product quality, availability, and excellence.


• Manages inventory, ordering and receiving.


• Practices prescribed facility cleanliness, maintenance, and safety practices.


• Manages in compliance with Gatti’s policies and procedures and all local, state and federal regulations.


• Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.


• Handles the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.


• Maintains a labor schedule that meets customer demand.


• Maintains weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.


• Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.


• Recommends local store marketing programs to build sales and implements programs as directed.


• Maintains applicable preventative maintenance programs.


• Ensures the security and safety of the restaurant, its Guests and Employees.


• Holds employees and self-accountable for methods, standards, and results.


• Special projects as directed.


• Any other duties deemed necessary.

Experience And Skills Required

• High School or GED. College degree a plus.


• Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.


• Demonstrates strong leadership and guest service skills.


• Demonstrates sound reasoning and follow-through in decision-making processes.


• Demonstrates excellent organizational, financial and problem-solving skills.


• Ability to attract, train, retain, and motivate quality employees.


• Ability to work in a dynamic, fast-paced environment.


• Must be food safe certified.

Required Technical Skills

• Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.


• Basic knowledge of PC functions in order to prepare and various computerized store reports.


• Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters.


• Ability to communicate well, both orally and in writing.


• Ability to coach and direct employees.


• Understanding of 'back of house' and 'front of house' operations.

Job Type: Full-time

Flexible Scheduling

Lucrative Pay Package