Role Overview
We are seeking an experienced QA Lead (Manual) with strong domain expertise in Loans & Disbursement within the Banking/Financial Services sector.
The ideal candidate will lead end-to-end testing strategies, ensure the accuracy of complex financial workflows, and drive quality assurance initiatives across lending systems. This role requires deep domain understanding, strong analytical skills, and hands-on expertise in API and database validation.
Key Responsibilities
- Define and drive the testing strategy for Loans and Disbursement modules, ensuring alignment with business logic and regulatory requirements
- Develop comprehensive test plans, risk assessments, and traceability matrices
- Oversee end-to-end validation of complex scenarios such as credit scoring, loan onboarding, interest calculations, escrow management, and multi-channel disbursement (ACH, Wire, Check)
- Perform and supervise API testing (REST/SOAP) and complex database validation to ensure data integrity and transaction accuracy
- Lead, mentor, and conduct peer reviews for a team of QA engineers, fostering a high-quality delivery culture
- Manage the defect lifecycle, prioritize issues based on business/financial impact, and collaborate closely with development and product teams
- Ensure test coverage, quality metrics, and timely delivery across releases
- Collaborate with stakeholders to understand requirements and translate them into effective test scenarios
Requirements
Technical & Domain Requirements
Domain Expertise
- Strong understanding of Lending Lifecycle: Origination, Underwriting, Servicing, and Disbursement
- Knowledge of amortization schedules, interest accruals, and reconciliation processes
API Testing
- Proficiency in tools such as Postman, Swagger, or SoapUI
- Ability to validate JSON/XML responses and execute chained API workflows
Database / SQL
- Strong experience in writing complex SQL queries (Joins, Subqueries, Unions)
- Ability to validate backend data, audit trails, and financial records
Tools & Technologies
- Test Management: JIRA, Zephyr, TestRail
- Log Monitoring: Splunk, CloudWatch
- Methodologies: Agile / Scrum
Required Skills & Experience
- 8+ years of experience in Quality Assurance with a focus on Manual Testing
- Minimum 3 years of experience in a Lead or Senior QA role
- Strong experience in Banking, Financial Services, or FinTech domain
- Hands-on experience in API testing and backend/database validation
- Excellent analytical and problem-solving skills with attention to detail
- Strong communication and stakeholder management skills