Key Responsibilities

· Consults with clients to assist with their logistics needs and freight movement.

· Gives freight movement quotations to clients

· Communicates with customers, carriers and truckers on shipment status and/or delays both verbally and via email often in non-office hours

· Coordinates movement of freight for clients with internal departments when necessary

· Prepares and issues export shipping documents.

· Prepares and files AES for shipments as required.

· Handles shipments both as a forwarder and a NVOCC (Non Vessel Operating Common Carrier)

· Files rates and keeps NVOCC tariffs up to date.

The Ideal Candidate

· Minimum of 3 years logistics experience in Ocean Export working a with directly with a Freight Forwarder

· Must have knowledge of ocean export procedures including documentation and regulations

· Must be familiar with handling shipments both as a forwarder and a NVOCC (Non Vessel Operating Common Carrier)

· Must be familiar with hazardous cargo handling. DG certified a plus

· Clear communication to multiple audiences

· Strong attention to detail, preventing errors and avoiding penalties

· Able to work under pressure with tight deadlines; able to pivot when circumstances change, recover from setbacks and rise to new challenges.

· Ability to carry out instructions with minimal supervision.

· Good interpersonal skills and team focused mindset

· Must be computer literate with experience with Microsoft Suite products including Word, Excel and PowerPoint

· Customer service oriented.

· Must be organized and good with time management skills