About Us :

 

Booking Holdings India is a Center of Excellence based in Bangalore, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands. 

 

As part of our Booking Holdings India team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

 

 

Role Overview :

As a Senior Lean Specialist in the Finance OPEX Team, you will work closely with teams to identify improvement opportunities and create innovative solutions to realize our strategic objectives. You’ll be responsible to bring together a diverse group of stakeholders and leverage their expertise to make data-driven decisions.

You will accomplish this through a combination of strong stakeholder management, communication, and by applying key principles of Lean/Six Sigma and/or Design Thinking to foster creativity and provide a structure that brings real results. You’ll work closely with teams from across the department, including P2P, Risk and control, Accounting, Financial Systems, etc., to deliver improvements for our Customers, Partners, and Booking.com.

 

We find ‘WHAT’ you deliver to be just as important as ‘HOW’ you get there. We are looking for the right individual that shares in our Booking.com values to become a part of our team. This means you’re someone that enjoys a challenge, has a growth mindset, thrives on change, believes collaboration brings about the greatest success and most importantly has a passion for our Customers.

 

Responsibilities :

● Coach and drive process improvements & technical changes in a diverse stakeholder field a variety of teams both within and outside of Finance teams including Tech, Product, Accounting, SAP, etc. The scope of this role is global and applicable to Finance end to end processes.
● Collect, prioritize and align requirements with your stakeholders through roadmap and backlog management to ensure transparency
● Prepare successful changes for delivery to implementation teams for global execution
● Test and monitor success of improvements through appropriate control metrics and monitoring systems, such as daily and/or visual management.
● Document and communicate progress, insights, and results to relevant stakeholders across the business
● Use creative, innovative and strategic thinking to identify different ways to resolve issues
● Analyze process performance and research the need within Finance to identify improvement opportunities
● Select improvement areas where the biggest impact can be made, and work with COE and Booking.com (team) leaders to feed ideas from ideation into the prioritisation roadmap for execution (e.g. quarterly planning)
● Use your Lean Six Sigma, Agile and/or Design Thinking experience and tools in a pragmatic way to identify root causes and select the best solutions
● Collaborate and support BPM efforts, together with the local BPM team

● Own your development and take responsibility to ask for feedback and identify growth opportunities

Qualifications :

● 10 - 12 years of proven track record experience in Lean Six Sigma, Design Thinking, Process Improvement, and leading projects within a diverse stakeholder field
● Green Belt certified is preferred
● Demonstrated track record of defining and executing operational performance and process improvement initiatives, leading them from start to finish
● Problem solving and structuring skills, being able to simplify complex areas
● Excellent communication skills and ability to work, influence and align with a variety of people, levels and roles
● Flexible and capable to find the right balance between structured problem analysis and project management and agility to deal with Booking.com’s fast-paced change environment
● Pragmatic and results-focused with a positive ‘can-do’ attitude
● Ability to work well under pressure, adapting and responding to changing situations
● You are self-reflective and open to learn and develop
● Basic SQL, Hadoop, Tableau or similar skills are a plus

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.