Job Purpose:
The Car Wash Associate – Finisher is responsible for delivering high-quality finishing services to guest vehicles. This includes hand-drying vehicle exteriors, vacuuming interiors, cleaning glass, and performing additional services with attention to detail and a focus on guest satisfaction. Finishers may also drive vehicles off the conveyor and reposition vehicles on-site if certified to do so.
Key Responsibilities:
- Provide excellent quality and customer service at all times
- Follow all Mr. Clean Car Wash finishing procedures and training guidelines
- Follow safety standards at all times
- Dry vehicle exteriors and clean interior surfaces
- Enter and drive vehicles off the conveyor when certified
- Greet guests with a smile and by name when possible
- Present vehicles to guests, confirm satisfaction, and thank them
- Ensure high-quality results on every guest vehicle
- Maintain a clean and safe work area at all times
- Keep towels and supplies stocked
- Wash and dry towels using on-site laundry machines
- Assist in other car wash areas as needed to maintain flow
- Help maintain overall site appearance including lot, windows, bathrooms, lobby, tunnel, and landscaping
- Hold promotional signage near the street when assigned
- Notify management of any safety, mechanical, cleanliness, or guest service issues
- Perform other duties as assigned by management