Posted 6mo ago

Traffic Enforcement Officer

@ Metropolitan Nashville Airport Authority
Nashville, Tennessee, United States
$19-$33/hrOnsiteFull Time
Responsibilities:Directs traffic, Issues tickets, Monitors lanes
Requirements Summary:Ensures safety of airport passengers, visitors, and property; requires high school diploma and at least 6 months related experience; background check and pre-employment screenings.
Technical Tools Mentioned:Radio, Surveillance Equipment
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Job Description

As infrastructure critical to the region’s growth and prosperity, Nashville International Airport ® (BNA®) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The Airport generates more than $12.1 billion in total economic impact, supporting more than 76,000 jobs in the region and producing more than $647 million in state and local taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, X: @Fly_Nashville and Instagram: @FlyNashville. Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at BNANewHorizon.com

Job Summary: The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Hiring Process:

  • Apply online
  • Interview
  • Offer
  • Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
  • Onboarding

 Benefits:  

  • Deferred compensation plans
  • Educational Assistance
  • Health, Dental, Vision, Life, Disability Insurance
  • Health Screenings
  • Paid Holidays
  • Annual/Bereavement/Military Leave

Accepting applications until filled


Work Schedule: Must be available to work the following shifts. Schedule will include weekdays, weekends and holidays. 

Minimum hourly rate: $19.04 

*Final salary offer will be based on relevant skills and experience to the position.

  • B (1:45 p.m. - 10:15 p.m.) 

Job Summary: The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Essential Job Responsibilities: 

  • Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
  • Issues parking tickets in accordance with appropriate statutes and ordinances.
  • Monitors terminal exit lanes for safety and ensures no one can enter.
  • Reports medical issues to appropriate parties.
  • Assists with medicals by clearing a space for fire and ambulance and notifying dispatch of first responder locations.
  • Checks for unattended bags and notifies dispatch accordingly.
  • Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
  • Provides passenger assistance by answering questions, giving directions, and providing other information.
  • Assists customers with vehicle problems, such as battery recharges and retrieving keys.
  • Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
  • Maintains regular and on-time attendance.
  • Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

  • Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
  • Receiving Direction: Skill in receiving and following written and oral direction.
  • Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
  • Written Comprehension: Ability to read and understand information and ideas presented in writing.
  • Written Expression: Ability to use words and sentences in writing so others will understand.
  • Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
  • Attention to Detail: Is careful about detail and thorough in completing work tasks.
  • Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications: 

Required: 

  • High School Diploma
  • At least 6 months of related experience such as customer service, security or law enforcement

Preferred: 

  • Previous law enforcement experience
  • First Aid/Cardiopulmonary Resuscitation (CPR) Certification

1:45 p.m. - 10:15 p.m.