Position Summary:
Vallen’s Corporate Account Manager is a staff management position responsible for mentoring and managing Corporate Account Specialists and/or support staff while developing and implementing sales strategies for increasing profitable sales growth in assigned corporate account customers. The Corporate Account Manager builds and/or enhances customer relationships in pursuit of selling the organization’s solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.
Essential Job Duties and Responsibilities:
- Responsible for profitable corporate account growth including customer retention
- Provides leadership to direct reports (Corporate Account Specialists)
- Responsible for achieving annual cost savings goals/guarantees by customer
- Manages corporate account customer liabilities including:
- Adherence to product / service pricing parameters (schedule A, B, C)
- Price Roll Management
- Margin Management (SPA Leadership)
- Freight terms compliance
- Payment term compliance and Accounts Receivables resolution
- Volume incentive management, accruals, and prompt payment
- Service and inventory KPIs, and performance management
- Audit management
- Customer Implementation Management
- Contract renewal leadership
- Contract terminations leadership
- Quarterly business review leadership (corporate level)
- Field sales compliance (to contract paraments)
- Problem escalation and resolution