Seal Bay Resort in Selsey is one of the UK's leading holiday parks! Located on the seafront of the South Coast, we offer a friendly working environment, great team culture, and the opportunity to build a rewarding career in hospitality and leisure. Apply today and join our fantastic team!
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year.
Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Cafe Lido Restaurant Front Of House Team Leader - Full time hours
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Lead the front of house team to provide exceptional guest service by greeting and assisting guests
- Manage the team and deal with any customer enquiries escalated to you
- Take food and drink orders accurately and efficiently
- Up-sell menu items and promotions to increase sales
- Maintain cleanliness and a tidy and efficient restaurant and bars area
- Collaborate with team members to ensure smooth operations during busy periods
- Handle payment transactions and process payments accurately
- Address guest feedback or complaints in a professional manner
- Follow all company policies, procedures, and health & safety regulations
Experience/Skills Required:
- Previous experience in a restaurant or customer service role is preferred but not required
- Strong time management skills to prioritise tasks effectively
- Basic math skills for handling payment transactions and calculating bills
- Knowledge of food safety practices and regulations preferred but not required
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication skills to interact with guests and team members
- Culinary knowledge is a plus but not mandatory
Seasonal Role, must be available weekends, evenings and holidays, live in available - Contracted until 2nd November 2026.
Perks and benefits you can expect when you work at Seal Bay Resort:
- 25% off food & drink across the resort
- Generous friends and family holiday discounts
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- An amazing team community – friendly, supportive and fun
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
- And many more...
As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.