Position Summary:

Market, sell, and service petroleum-based products and equipment in a manner that will optimize the Cooperative’s market share and savings, improve efficiency, with the ultimate result of outstanding customer service for agricultural, governmental, commercial and consumer accounts throughout Wisconsin.

Duties & Responsibilities:

Sales:

• Contact prospective or current customers by telephone or in person, to increase market share, utilizing scheduled appointments as well as cold calls to a variety of customer worksites. 
• Report accurate competitive information to supervisor including being sensitive to competitive strategies being employed and reporting such.
• Maintain current knowledge on applications, specifications, and pricing.
• Submits weekly sales call report(s) to supervisor for review.
• Follow and support Cooperative’s credit policy.

Customer Service:

• Review and resolve customer complaints in an efficient manner and refer those beyond scope of authority to supervisor.
• Treat customers politely and perform duties in an efficient, polite and courteous manner.

• Able to troubleshoot and make minor repairs to electronic fuel monitoring system components, typically involving the changing of batteries, or replacement of monitor or controller. 

Competencies:

• Must have excellent communication and listening skills.
• Being organized is critical to this role, with the ability to manage multiple projects at one time.
• Excellent presentation and problem-solving skills.
• Self Directed, with good work habits, requiring minimal supervision.
• Ability to plan sales calls and workload.
• Must be able to close deals in any economic environment.

Qualifications:

• BA/BS degree in Business, Marketing, Agriculture, or equivalent combination of education and experience totaling 5+ years.
• 2+ years outside sales experience utilizing persuasive negotiating skills is required.
• Proficient in MS Office Suite including; Work, Excel and PowerPoint.
• Previous presentation experience both verbal and written is required.
• Previous customer experience and conflict resolution skills are essential to this role.
• 2+ years of previous experience demonstrating successful sales work habits with a self learning aptitude. 
• Valid WI Drivers License with appropriate driving record.