Posted 3y ago

Customer Service Assistant (Spain)

@ Mouser Electronics
Barcelona, Catalonia, Spain
OnsiteFull Time
Responsibilities:enter data, retrieve data, support customers
Requirements Summary:2 years customer support experience or training; bilingual Spanish and English; strong communication; good computer/MS Office; ability to meet deadlines.
Technical Tools Mentioned:Microsoft Office, Data entry software
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Job Description

We keep on growing. Grow with us! For the expansion of our team in Barcelona we are in search of an engaged and competent person at the earliest possible date for the position of

Customer Service Assistant (English and Spanish)

The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.

What to expect:

Provides the best possible service and support to customers through mediums such as web, email, chat and fax

Processes customer orders, quotes and other information by entering into company systems

Researches and expedites customer requests

Supports the local Service & Sales team, and provides support for other teams when needed

 

What we are looking for:

Completed professional training or 2 years prior experience in customer support or equivalent

Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner

Very good Spanish and English language skills, written and verbal, another European language would be a plus

Good computer and MS Office skills

Ability to work under deadlines and interact with people at all levels

 

What we offer:

A good work place in an international, friendly environment

Competitive payment with good social benefits 

Good development opportunities

Permanent contract

 

This position is located at our Barcelona office:

MOUSER ELECTRONICS SPAIN SL
Parque de Negocios MAS BLAU I
Edificio Muntadas, Esc. B
C/Solsones nº 2, Planta 2 Local C1 y C3
08820 El Prat del Llobregat  Barcelona (Spain)

 

If you are a highly motivated individual with desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, please apply online.

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Category: Sales/Customer Service