TITLE: Desk Clerk 

REPORTS TO: General Manager 

DEPARTMENT: Property Management

STATUS:  Regular, Part-time 

FLSA STATUS: Non-Exempt 

WAGE RANGE: $23.00/hour 

LOCATION: 730 Stanyan Street, San Francisco, CA 94117

SCHEDULE: Saturday and Sunday; 12:00 AM-8:00 PM

 

SUMMARY

Under the direct supervision of the Assistant Manager or the General Manager, the Desk Clerk is responsible for screening visitors, and monitoring activities at the front desk of TNDC properties. The desk clerk is responsible for assisting building management with maintaining the site safety as well as providing ongoing administrative support.

ESSENTIAL DUTIES

• Screen all visitors to confirm that they are the authorized guests of building residents.


• Ensure visitors are escorted by tenants at all times.


• Respond to emergencies as needed.


• Maintain complete and accurate confidential Building Log.


• Fill out incident reports as necessary.


• Report violations of the House Rules and Regulations and rules of conduct outlined in the Rental Agreement.


• Take part in all online and in person trainings that are required for job function; this includes job specific trainings and companywide training.


• Oversee front entry and lobby to ensure cleanliness and security; performs minor janitorial duties as needed.


• Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing.


• Answer phones and operate intercom system as needed.


• Provide information to tenants, visitors, and applicants concerning Housing.


• Other duties as assigned.