Primary Duties

1.  Communication:

• Open/Honest discussions with Director about everything.


• Not hesitating to talk. When you feel that I am not listening, you need to tell me.


• There must be a trust factor and open discussions between us.


• The KEY factor is that we can trust each other and remain on the same page together. Issues stay confidential unless otherwise communicated. 


• Be upfront, its ok to disagree with the Director, just make sure it is done the correctly


• Ensure all the Why's are explained about possible solutions.


• We all want the best decision to be made for the team.


• The Director should always here news about your department first.


• No one likes surprises, so keep me updated.  I would rather you over-communicate than under-communicate.

 

 

1.  Patient Care:

• Performs laboratory procedures in a timely manner, documents required information and communications of pertinent information to primary physician and direct care staff.


• Assists in the care of patients by providing timely, accurate, and precise patient testing results.


• Collaborates with staff, physicians, patients and family members to provide information necessary to provide quality patient care.  Responds to physicians and hospital staff in a professional manner.  Demonstrates positive interpersonal communication skills when relating to external customers.


• Maintains professionalism towards patients.  Informs and explains procedures to patients.


• Maintains confidentiality of all patient information.


• Applies the principles of Performance Improvement and works in a team environment to improve patient outcomes.


• Maintains satisfactory level of knowledge and skill in Age Specific Competencies for the appropriate patient population.


• All patient care activities, procedures, and decisions are based on the patient focused care mission of the Oklahoma Heart Hospital.

 

1. Technical Activities:

•  Performs laboratory procedures in accordance with established policies, procedures, and regulatory guidelines.


• Performs laboratory procedures in the appropriate time frame based on defined turn-around-times.


• Performs laboratory procedures accurately and precisely in accordance to established quality control policies pertinent to the procedure.


• Serves as a technical resource to the laboratory staff and aids in the resolution of technical problems.


• Provides technical training to the laboratory staff on new procedures and methodologies.


• Assists in the laboratory and organizational compliance with regulatory agencies as standards relate to the services and responsibilities of the laboratory including infection control and safety.


• Assists in the maintaining of up-to-date policy, procedure, and improvement manuals.


• As assigned, assists with the maintenance of the Point-of-Care (POC) testing program for the facility.


• Performs and documents required quality control and instrument maintenance procedures according to established policies, procedures, and regulations to assure accurate, reliable results.

 

1. Staff/Unit Responsibilities:

• Uses resources in an efficient and cost effective manner.


• Assists in the management of inventory control


• Ensure Payroll is correct


• Monitor and adjust for productivity standards


• Participates in peer review.


• Responsible  in training of staff and affiliated students.


• Maintains and develops own professional competencies.


• Maintains and promotes a team spirit through active cooperation and collaboration.


• Actively participates in the Performance Improvement and Utilization Review programs.


• Actively participates in the maintenance of the patient-focused care delivery system.


• Assists in the coordination of the laboratory operation.


• Adheres to all safety guidelines, such as Chemical Hygiene Plan and Standard Precautions/Exposure Control Plan.


• Assists in all aspects of care of the environment, such as safety, housekeeping, infection control, and supply and equipment management.


• Attends 100% of in-services and department meetings. Attends 80% of leadership in-services, learning institutes, and manager meetings.

 

1. Compliance:

• Attends annual hospital compliance training.


• Complies with all laboratory and hospital policies, procedures, and regulatory agency rules, guidelines, and regulations.


• Uses ethical judgment in potential patient billing issues.

 

1. General Duties:

• Perform other duties as necessary and/or assigned.


• Accept laboratory and/or hospital committee positions as assigned.


• Participate in budget creation, monitor for progress and adjust as needed


• Assist with the staff training and quality control maintenance of the Point-of-Care (POC) testing program for the hospital as assigned.