Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.

Job Title: DSP/Job Coach

Department:  Mission Programs/Adult Services

Reports To:  Director of Adult Services

Classification:  Non-exempt

EEO-1 Category:  Service Workers

Safety Sensitive:  Yes

Supervises:  N/A

 

Job Summary

Provides support and direction to service participants; conducts job skills training and monitors how work is being done.  Performs a variety of routine direct care duties to support, supervise, and instruct service participants and to promote their dignity, safety, health, and welfare.  Follows and implements established program standards and procedures.  

 

Essential Job Duties

1. Implements daily programming for service participants in the areas of work behaviors, academics, functional skills, self-care, independent living skills, extracurricular activities, socialization and communication skills through training, teaching, supervision and production


2. Promotes a person-centered approach that takes into consideration the service participant’s abilities, needs, preferences and choices


3. Develops competencies and skills to complete job duties through teaching, motivating, and instilling work ethic and values for the service participants


4. Communicates job related concerns to the Qualified Intellectual Disabilities Professional (QIDP) on site


5. Works in collaboration with QIDPs to maintain data and documentation for service participants


6. Provides input to QIDP and team to evaluate, access, and monitor the progress of the goals, objectives and work of the service participant


7. Communicates with a positive approach, solutions and concerns 


8. Develops service participant competencies in safety and health methods and procedures


9. Acquires necessary resources and tools to support successful completion of tasks of service participants


10. Serves as a bus monitor for day programming, follows LLGI safety guidelines during transport to ensure the safety of service participants


11. Completes all necessary paperwork in a timely and accurate manner


12. Transports service participants to and from home, job sites, meetings, and other appointments


13. Maintains knowledge of industry trends, policies and procedures


14. Effectively manages time and monitors service participants’ time to ensure that work is completed 


15. Builds trust by interacting with others in a way that gives them confidence


16. Contributes to team success by involving others in work processes, decisions and actions


17. Ensures that the customer’s perspective is a driving force behind customer satisfaction


18. Seeks to understand the customer/stakeholder’s circumstances, problems, expectations and needs


19. Identifies organizational needs and creates solutions


20. Builds customer and stakeholder awareness around our mission


21. Identifies and corrects conditions that affect service participant, employee and customer safety 


22. Complies with safety standards 


23. Identifies opportunities and generates ideas to improve the Adult Services Department’s objectives


24. Initiates action to create value, advance and meet departmental demands


25. Partners with Adult Services staff to identify, assess, create and implement process improvement


26. Participates in appropriate training, seek development opportunities, and stay current in field


27. Seeks to understand individual differences and values to build workplace relationship 


28. Learns and applies new job-related information in a timely manner


29. Performs other duties as required or assigned.

 

Competencies

Adaptability Gaining Commitment       Coaching         Leveraging Diversity

Decision Making      Initiating Action          Managing Work Contributing to Team Success

Stress Tolerance Communication       Building Trust             Tenacity