Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.
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Full‑Time | Fixed‑Term 6–12 Months (View to Permanency)
Are you wanting to work for an organisation that values its people, invests in communities, and has a strong commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees?
If this sounds like you, we have your next opportunity.
Due to continued growth, our Glazing Branch is looking for a motivated, friendly and customer‑focused Customer Service Administrator to join our team on a full‑time, fixed‑term basis (6–12 months), with the opportunity to transition to a permanent role. If you love helping people and enjoy working in a supportive, positive environment, this could be the perfect role for you.
Why You’ll Love This Role
As the first point of contact for our customers, you’ll play a vital role in delivering the exceptional service O’Brien® is known for. You’ll be supported by experienced leaders, receive ongoing training and coaching, and be part of a team that genuinely values your contribution.
What You’ll Be Doing
Deliver warm, professional, first‑class customer service
Keep customers informed of delivery timeframes and job progress
Create invoices using internal systems
Internal inbox management
Purchase order management
Contribute to a positive team environment and help drive great customer outcomes
About You
You enjoy connecting with people and take pride in delivering excellent service. You’ve likely worked in customer service, administration or retail, and you’re comfortable using computers and learning new systems.
You’ll bring:
A genuine passion for customer service excellence
Confident, engaging communication skills
Strong organisation and time‑management abilities
Reliability, accountability and a positive team attitude
Intermediate to advanced computer literacy
If you’re proactive, people‑focused and enjoy helping others, you’ll be a great fit.
Why O’Brien®?
Join a team where your passion for people truly makes a difference.
At O’Brien®, customers are at the heart of everything we do — proudly supporting more than 360,000 Australians each year. As part of the global Belron® Group, you’ll be joining a highly respected organisation with a strong focus on people, service and quality.
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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.
Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.