The Valet Attendant plays an important role in creating a welcoming and professional guest experience. This position is responsible for safely parking and retrieving vehicles, assisting guests with questions, and supporting smooth operations at Premium Parking locations. Valet Attendants maintain a polished appearance, uphold service standards, and ensure a safe, efficient flow of vehicles throughout the facility.
Available Shifts:
- 8:30am - 5pm Monday - Friday
Guest Service & Hospitality:
- Greet guests warmly and professionally upon arrival and departure.
- Provide clear directions, answer questions, and assist with any parking related needs.
- Maintain a courteous and service focused approach at all times.
- Assist hotel guests with luggage or parcels.
Vehicle Handling & Operational Duties:
- Safely park, maneuver, and retrieve vehicles of various sizes with both automatic and standard transmissions.
- Issue tickets, record necessary details, and follow all location specific procedures for validations, hotel guests, events, or monthly parkers.
- Return keys promptly to the designated storage area and maintain an organized keyboard.
- Document all preexisting vehicle damage according to operational procedures to reduce liability.
- Operate equipment such as car lifts or man lifts when applicable, following all safety protocols.
Traffic Flow & Facility Support:
- Direct incoming vehicles using approved hand signals or a flag to maintain clear entry lanes.
- Keep all drive lanes clear by ensuring vehicles pull up efficiently and are parked appropriately.
- Maintain a clean and orderly parking environment by removing debris, sweeping, and emptying trash as needed.
- Assist with signage setup, adjustments, and replacements.
Safety & Compliance:
- Immediately communicate safety hazards, equipment issues, or unusual activity to leadership.
- Follow all safety procedures, including proper equipment use and adherence to traffic flow guidelines.
- Carry a valid Driver’s License at all times while operating vehicles.
Location Specific Responsibilities (as assigned):
- Support special event operations by managing increased traffic flow and guest needs.
- Complete required checklists and operational documentation for the shift.
- Scan tickets, employee barcodes, or vehicle information based on site technology.