Position Summary

ICAN Vice Presidents provide strategic leadership across multiple programs or operational functions. This role translates agency strategy into coordinated action, ensures quality and compliance, and is accountable for outcomes, staff leadership, fiscal oversight, and mission alignment.

The Vice President of Integrated Care is responsible for ICAN’s portfolio of clinical and managed care programs and services.

Core Responsibilities

Strategic & Program Leadership
Decision-Making & Accountability
Team Leadership & Development
Data, Outcomes & Quality Improvement
Fiscal & Resource Oversight
Human Resources Oversight
Agency Collaboration
Community & Systems Engagement
Mission & Culture Stewardship

Performance Metrics

Achievement of position specific outcomes and KPIs
Meeting or exceeding quality, compliance, and service delivery standards
Conscientious fiscal management and budget adherence
Effective team leadership, high quality supervision and professional development of direct reports
Cooperation and collaboration with other agency leaders
Positive contributions to agency-wide initiatives
Demonstrated commitment to ICAN mission and values and consistent role modeling of those values

Position-Specific Responsibilities

Programs / Operational Functions Overseen	All clinical services including but not limited to Youth ACT, HBCI, Children’s Crisis Residence, and clinic. All managed care services including but not limited to CFTSS and HARP services.
Key Outcomes & KPIs	Service quality: consistent implementation standards across programs and contracts; reduced variability through SOPs and coaching. Outcomes: program and contract indicators (as dictated by oversight agencies and ICAN) with documented improvement. Adherence to all licenses and regulations. Operational reliability: staffing ratios, coverage, referral-to-service timeliness, and documentation compliance across programs. Client satisfaction: client and contractor satisfaction and responsiveness metrics. Financial stewardship: budget adherence by contract/program; margin and utilization monitoring; corrective action on variances. Workforce development: manager/director capability building; retention and succession readiness within teams.
Budget / Funding Responsibilities	Provide oversight of all budgets associated with integrated services, including programmatic and administrative expenses. Analyze budget-to-actual performance and implement corrective strategies as needed. Develop, recommend, and manage annual and multi-year budgets aligned with organizational strategic priorities and contract expectations. Contribute to grant proposal development, including program design, budgets, and outcome frameworks.
Community & Partner Relationships	Build and maintain strategic partnerships with nonprofit organizations, local governments, service providers, and community leaders. Strengthen cross-sector partnerships to improve service coordination and community impact. Identify partnership opportunities that expand service reach and resource alignment. Support collective impact and systems-level collaboration efforts.

Education/Experience

BA/BS required; Master’s preferred in a related field.
Minimum 5 years of progressive leadership experience.
Proven success in managing multi-sector collaborations and high-impact, programs and services.
Strong understanding of systems of care, trauma-informed practices, and equity-based community engagement.
Extensive experience with budget management and grant compliance.
Exceptional communication, strategic thinking, and partnership-building skills.