One to One Health is looking for a Health Care Manager (RN) to support our care team at Harrahs /Caesars Republic in Lake Tahoe!

At One to One Health, we prioritize personalized, high-quality care that advances the health and well-being of the communities we serve. This role is central to ensuring efficient, high-performing clinical operations as a Health Center Manager, overseeing daily workflows and supporting care teams to deliver coordinated, patient-centered services. The position requires strong organizational and leadership skills, attention to detail, and the ability to drive operational excellence in a dynamic, fast-paced environment. The ideal candidate is dependable, proactive, and committed to fostering a positive patient and staff experience while upholding the highest standards of quality, efficiency, and compassionate care.



ESSENTIAL FUNCTIONS

•    Responsible for the day-to-day staff scheduling, operations, and supervision of the assigned clinic and all its employees. Ensure staff is working productively and professionally.

•    Responsible for ensuring the accuracy of time sheets and approving prior to payroll deadlines.

•    Responsible for ensuring patient needs are met. Monitors patient feedback and leads the process of resolving complaints and service.

•    Monitor patient through-put, wait times and satisfaction; implement/evaluate improvement projects as necessary.

•    Responsible for the coordination of all clinical services including but not limited to patient access, scheduling, EMR management and supply management.

•    Responsible for ensuring compliance with HIPAA.

•    Serve as on-site resource to support patients, staff and providers and train new team members.

•    Ensure that office facilities and equipment are well maintained.

•    Communicate effectively and immediately to management regarding site and staff issues, including escalating staff patient or facility issues.

•    Collaborate with clinical leaders on staff reviews, feedback and disciplinary action.

•    Assist with other duties as assigned.



REQUIRED SKILLS/KNOWLEDGE

•    Strong communication skills, including active listening and empathy.

•    Proficient in basic technology (Microsoft products, etc).

•    Ability or willingness to learn basic Electronic Medical Record (EMR) systems.

•    Ability to multi-task and work independently with excellent organizational skills. 

•    Must possess a strong sense of professionalism

•    Excellent organizational skills and attention to detail.

•    Strong supervisory and leadership skills.

•    Ability to read, write, and communicate the English language. 

•    Ability to effectively communicate both orally and in writing 

•    Ability to follow written or verbal step-by-step instructions 

•    Ability to concentrate, think, and learn 

•    Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.