About Us: At Endurance IT Services we are always on
the lookout for talented individuals who are passionate about making a
difference. Our team is dedicated to innovation, excellence, and creating value
for our clients and community. We believe in fostering a collaborative and
inclusive work environment where everyone can thrive. 

Overview 

We are seeking a skilled and customer-oriented Desktop
Support Technician for future opportunities across various departments. The
ideal candidate will be responsible for providing technical assistance and
support related to computer systems, hardware, and software. You will respond
to queries, run diagnostic programs, isolate problems, and determine and
implement

Responsibilities:

• Provide
  first-level contact and problem resolution for all users with hardware,
  software, and application issues.
  
• Perform
  installations, configurations, and upgrades of desktop hardware and
  software.
  
• Troubleshoot
  and resolve technical issues related to desktop systems, printers, and
  network connectivity.
  
• Maintain
  and update documentation of hardware and software configurations.
  
• Assist
  with the setup and deployment of new equipment and systems.
  
• Collaborate
  with other IT team members to ensure efficient operation of the company’s
  IT infrastructure.
  
• Provide
  training and guidance to users on best practices and usage of IT
  resources.
  
• Maintain
  inventory of all IT equipment and software licenses.
  
• Ensure
  compliance with company policies and procedures related to IT security and
  usage.
  

Qualifications:

• Associate’s
  or Bachelor’s degree in Information Technology, Computer Science, or a
  related field.
  
• Proven
  experience as a Desktop Support Technician or in a similar role.
  
• Strong
  knowledge of Windows and Mac operating systems.
  
• Familiarity
  with remote desktop applications and help desk software.
  
• Excellent
  problem-solving and communication skills.
  
• Ability
  to work independently and as part of a team.
  
• Strong
  organizational skills and attention to detail.
  

Preferred Qualifications:

• Certifications
  such as CompTIA A+, Microsoft Certified Professional (MCP), or similar.
  
• Experience
  with network troubleshooting and basic network configurations.
  
• Knowledge
  of ITIL practices and principles.
  

Working Conditions:

• Office
  environment with occasional travel to other company locations may be
  required.
  
• Ability
  to lift and move computer equipment as needed.
  

• Competitive salary and benefits package.
  
• Opportunities for professional growth and development.
  
• A coll​aborative and inclusive work environment.
  
• The chance to work on exciting and impactful projects.
  

If you are interested in joining our team and contributing to our mission, we encourage you to submit your application. By applying, you will be considered for upcoming roles that match your skills and interests.  We will keep your application on file and contact you when a suitable position becomes available.