At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
Mirbeau massage therapists are more than service providers- they’re wellness professionals who bring presence, skill, and intention to every treatment, uphold discretion and consistency, and contribute to a guest journey rooted in wellness and revitalization. In this role, you’ll deliver thoughtful, expert treatments with warmth, professionalism, and calm, grounded energy. A valid license, excellent communication skills, and a guest-oriented personality are essential, along with a true passion for helping others feel balanced, renewed, and deeply cared for.
Only the best bring focused skill and intentional care to every touch.
Come find your balance- and your future- with us.
Pay Rate: $34.50 per treatment, plus gratuities, retail commission and full-time incentive. Potential to make up to $75.00 per hour.
Schedule - Nights 3pm -9pm and weekends are required.
- Job Responsibilities:
- Guest Experience & Service
- Create a welcoming, calming atmosphere with professional, courteous, and guest-centered service
- Provide a variety of personalized massage treatments (Swedish, deep tissue, hot stone, etc.) that meet spa guidelines and licensing standards
- Educate guests about spa services, treatment benefits, and wellness practices that support well-being
- Use guest names when known and uphold Forbes and Mirbeau’s language standards and etiquette
- Support a seamless guest journey by collaborating with spa attendants, front desk and fellow service providers
- Listen and respond to guest questions and concerns promptly, courteously, and professionally
- Treatment Preparation & Sanitation
- Prepare and maintain clean, stocked and organized treatment rooms before and after each service- properly cleaning, restocking supplies and resetting equipment
- Follow spa guidelines and industry best practices for sanitation and sterilization
- Properly care for equipment and use products efficiently to support quality and cost control and prevent waste
- Uphold spa policies and state licensing requirements, including adherence to all safety and ethical guidelines
- Perform all prep and post-service tasks with precision, care, and attention to detail
- Knowledge & Development
- Possess full knowledge of all spa treatments, products, and guidelines
- Stay current on new massage techniques, spa treatments, and wellness industry trends relevant to the massage therapist role
- Willingly train in Mirbeau’s specific treatments and adapt to new services as introduced
- Professionalism & Reliability
- Arrive on time, in a clean uniform with name tag, and maintain a neat, well-groomed appearance
- Be prompt with each appointment and complete services within the scheduled time frames- coordinating with the front desk and attendants
- Contribute positively to the spa work environment with a professional, calm and composed attitude
- Demonstrate discipline, reliability, and ability to work independently without constant supervision
- Teamwork & Communication
- Collaborate with spa leadership and team members to ensure smooth and seamless spa operations
- Proactively inform management of any guest concerns or unusual situations requiring attention in a prompt manner
- Attend training sessions and team meetings as required by spa leadership
- Additional Responsibilities
- Maintain confidentiality and discretion for all guests at all times, ensuring guest comfort and trust
- Uphold the integrity of your license and spa policies by maintaining ethical, safe and professional practices at all times.
- Fulfill any other responsibilities or assist with special tasks as directed by spa leadership or Spa Director
- Guest Experience & Service
- Qualifications, Skills & Educational Requirements:
- Licensing & Experience
- Must hold and maintain a current, valid NYS License for Massage Therapy
- Thorough knowledge of massage modalities and technique, with the ability to customize treatments for each guest; experience with wellness-based treatments preferred
- Proficiency in a variety of massage modalities (Swedish, deep tissue, hot stone, prenatal, etc)
- Strong knowledge of anatomy, physiology, and contraindications to ensure safe and effective treatments
- Prior experience in a spa, wellness, or refined hospitality environment strongly preferred
- Willingness to train in and perform spa-specific or signature treatments as required per the spa’s service offerings
- Wellness & Service Excellence
- Proven commitment to delivering elevated, personalized service
- Genuinely guest-oriented with a passion for creating lasting client relationships and encouraging loyalty
- Ability to offer thoughtful, wellness-based solutions aligned with guest goals and spa standards
- Enthusiastic and passionate about wellness, self-care practices and holistic guest experiences
- Communication & Professionalism
- Strong verbal and written communication skills; articulate, polished and professional in all guest and team interactions
- Warm, personable, and approachable with a calm, confident presence that reflects the spa’s elevated service standards
- Demonstrates a high level of discretion, respect, and professionalism at all times
- Work Ethic & Personal Attributes
- Reliable, punctual, and consistent in all aspects of job performance
- Ability to work independently and maintain focus without direct supervision
- Flexible, adaptable, and composed under pressure, with a positive and professional demeanor
- Committed to ongoing learning, development, and upholding the highest service and operational standards
- Physical & Technical Requirements
- Must be in good physical health, with the stamina to perform treatments and remain on your feet for extended periods of time
- Ability to maintain focus, posture and energy throughout long shifts or consecutive appointments
- Strong time management, organization, and multitasking skills; able to pivot between responsibilities as needed
- Detail-oriented and precise, with a steady hand and clean technique
- Basic computer literacy and comfort with spa software or appointment management systems
- Licensing & Experience
- Employee Perks and Company Incentives:
- Discounted rates for services and retail items within the spa!!
- 401K with company match
- Medical, Dental, Vision and Life Insurance Plan
- Employee Assistance Program and Resources
- Paid time off for full-time AND part-time employees!!
- Holiday Pay
- Career advancement potential within the company
- Anniversary Program!!
- Work Performance Incentives
- And more!!!
Only the best bring focused skill and intentional care to every touch.
Come find your balance- and your future- with us.