We are seeking a
detail-oriented, innovative, and collaborative Product Manager to join our team,
complementing the strategic leadership of the Principal Product Owner. The
ideal candidate will excel in tactical execution, cross-functional
collaboration, and user-centred development while aligning with the overarching
product vision and strategic goals set by the Product Owner. This role is
pivotal in ensuring smooth delivery, refinement, and implementation of product
features, working closely with agile squads, stakeholders, and third-party
teams.
Key responsibilities
Backlog Management and Refinement
- Work closely with the Product
Owner to understand features, epics, and business priorities. - Ensure squads have a clear
understanding of epics, their business value, and how they translate into user
stories. - Conduct structured
analysis, including requirements gathering, process mapping, and gap analysis,
to inform product development decisions and backlog refinement. - Align with the product
roadmap and break down epics into well-defined, actionable user stories. - Create, manage, and refine
a comprehensive product backlog that reflects current business priorities, user
needs and strategic goals. - Refine user stories in
advance for 2-3 sprints, ensuring alignment with the INVEST criteria. - Proactively identify and
address potential blockers, collaborating with stakeholders to facilitate a
smooth refinement process. - Assess when stakeholder involvement
is needed for refinement and align with the Product Owner to determine the best
approach. - Partner with Quality
Engineering to ensure alignment on testing strategies and acceptance criteria.
SStakeholder Engagement and
Collaboration
- Collaborate with Business SMEs,
developers, and key stakeholders to refine requirements and ensure alignment
with user needs. - Facilitate structured workshops
to elicit requirements, ensuring comprehensive input while balancing business
priorities and feasibility. - Manage stakeholder
expectations by prioritising essential product requirements, providing
transparency on trade-offs and decision making. - Present well-researched
recommendations and guide discussions by asking stakeholders to critique and
refine solutions. - Build prototypes, mock-ups,
and examples to enhance stakeholder understanding and validation during refinement
sessions. - Plan and coordinate UAT
resources, ensuring smooth execution, clear documentation of outputs, and
stakeholder alignment. - Develop and maintain
training materials where necessary, providing targeted support to users during
feature rollout and adoption.
3Agile Execution and Delivery
- Present well-defined and
prioritised backlog items during Sprint Planning, supporting the team in making
sprint commitments. - Act as the primary point
of contact during development and QA phases, providing clarifications,
resolving blockers, and adapting requirements as needed. - Support the development
team during feature implementation, facilitating ongoing refinements to meet stakeholder
expectations. - Ensure smooth system
implementation and configuration, providing guidance on business requirements
and product alignment. - Manage the documentation
of finalised requirements, including updates to change requests. - Prepare and present demos
during Sprint Reviews and gather feedback.
PProcess improvement and
Metrics
- Conduct product and data
analysis to identify areas for improvement, track progress, and report on
benefits realised, ensuring alignment with product OKRs. - Perform financial and
cost-benefit analysis with stakeholders to inform decision making and
prioritisation of product features. - Leverage Agile ceremonies and
process analysis to identify inefficiencies in refinement, development, and
deployment workflows, implementing solutions to drive continuous improvements. - Track sign-off and
deployment details to ensure clear communication across teams.
Requirements
Key Qualifications
- Proven experience in Product
Analysis or Systems Analysis, particularly in backlog refinement, stakeholder
engagement, and Agile execution. - Exceptional collaboration
and communication skills, with a strong analytical mindset and ability to
perform financial analysis and cost-benefit analysis. - Ability to critically
evaluate business needs, challenge assumptions, and independently develop
recommendations before translating them into actionable user stories. - Strong knowledge of Agile
principles and frameworks, with hands-on experience in Sprint planning and
backlog management. - Familiarity with insurance
industry processes, regulations, and market dynamics. - Technical proficiency to
understand development processes, constraints, and opportunities. - Ability to juggle
competing priorities, manage dependencies, and make decisions in ambiguous
situations. - Proficiency in JIRA,
Confluence, and Miro.
Key Behaviors and Mindset
- Collaborative Partner: Works
seamlessly with the Product Owner, squads, and stakeholders to deliver
value-driven solutions. - User-focused: Advocates
for the end-user, leveraging client feedback and design principles to create
intuitive and effective products. - Problem Solver: Navigates
complexity with strong analytical skills and a solution-oriented mindset. - Adaptable Innovator:
Thrives in a fast-paced environment, embraces change, and drives continuous
improvement in processes and outcomes. - Team Player: Supports
cross-functional teams, encourages experimentation, and fosters a culture of
learning and growth.