Description
Ground Market is a community gathering place in the heart of Carlton, Oregon, in the Willamette Valley—bringing together a wood-fired pizza and ice cream shop alongside a market and farmstand rooted in the region’s agricultural abundance. The space is warm, lively, and welcoming, inviting locals and visitors to connect over simple, good food.
Ground Market is part of The Ground, a collection of destinations and experiences rooted in a philosophy of conscious, loving hospitality in service to all species.
Job Summary:
Support the front-of-house team in delivering a smooth, welcoming, and efficient guest experience at Ground Market. The FOH Support role is highly hands-on and dynamic—helping wherever needed across the dining room and service areas, from running food and bussing tables to scooping ice cream and assisting with order flow. This position is essential to keeping service moving and ensuring guests have a seamless, enjoyable experience centered around great food and hospitality.
Duties/Responsibilities:
- Run food from kitchen to guests quickly, accurately, and with care
- Bus, clean, and reset tables efficiently to maintain a steady dining room flow, staying in constant motion and proactively supporting guest needs
- Scoop and serve ice cream and support dessert service as needed
- Assist with ringing in orders and supporting POS functions when directed
- Help maintain cleanliness and organization of the dining room, service stations, and guest areas
- Restock service items such as utensils, napkins, cups, and condiments
- Support servers and bartenders by anticipating guest and service needs
- Provide occasional support on the market side, assisting guests and maintaining the space as needed
- Communicate clearly with FOH and BOH teams to ensure smooth coordination
- Assist with general guest hospitality, including greeting, directing, and supporting guest flow during busy periods
- Opportunity for optional back-of-house cross-training based on interest and business needs
Requirements
Required Skills/Abilities:
- Ability to move quickly and stay organized in a fast-paced, high-volume environment
- Strong attention to detail and commitment to cleanliness and guest experience
- Team-oriented mindset with a willingness to support across multiple roles
- Comfortable on your feet for extended periods and able to lift up to 50 pounds
- Positive attitude, flexibility, and strong communication skills
- Ability to learn basic POS functions and follow direction during service
Experience:
- Previous restaurant, café, or customer service experience preferred but not required
- Experience in fast-paced, guest-facing environments a plus
- No prior hospitality experience necessary—training provided
Benefits: Benefits include PTO, health, vision, dental, life insurance, 401(k) for qualifying employees.
Employee perks: 20% discount at Ground entities (includes Ground Market, Grounded Table, The Pub, Grounded Body)
About The Ground
The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.
The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re interested in this role, but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.