Posted 4d ago

Technical Engagement Manager

@ Irth Solutions
United States
RemoteFull Time
Responsibilities:lead implementation, manage projects, document requirements
Requirements Summary:Lead end-to-end SaaS implementations; strong project management; technical acumen; excellent communication; 3+ years experience or 5-7 years in lieu of degree.
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Job Description

Join Irth to lead SaaS implementations that keep operators safe and communities connected to critical infrastructure.

The Technical Engagement Manager is responsible for the end-to-end management of the software resolution implementation process and key deliverables for clients. They will work Irth clients to customize and install software systems. In this role, you will understand the client’s business and translate business needs into requirements, demonstrate how purchased software systems work, and answer questions relating to implementation. This role is responsible for project management, training, troubleshooting, and ongoing support to ensure that the software solution meets the client's needs and complies with all relevant regulations.  

The ideal candidate will be a strong individual contributor with an ability to influence decision-makers and juggle various priorities at any given time. They will possess excellent communication skills, a keen attention to detail, and the ability to work independently as well as part of a team. This is a critical role that requires a proactive approach to problem-solving.