Summary:
The Hospitality Operations Crew Member plays a critical behind-the-scenes role in daily operations and special events. This position supports bar and kitchen operations through stocking and receiving, while also assisting with event setup, breakdown, furniture moves, and full venue reconfigurations. The ideal candidate is dependable, physically capable, detail-oriented, and thrives in a fast-paced, team-driven environment.
Responsibilities:
- Bring the Pillars of Service—Connected, Optimistic, Service Oriented, and Memorable—to life through all team and fan (guest) interactions.
- Receive, inspect, and organize all bar and kitchen deliveries; verify quantities and report discrepancies
- Maintain clean, organized storage areas including dry storage, walk-ins, and bar inventory; rotate stock using FIFO standards to support a smooth operation across teams.
- Restock liquor, beer, wine, glassware, kitchen supplies, and event materials as needed.
- Change kegs and CO₂ tanks; remove trash, recycling, and packaging throughout shifts with efficiency and an optimistic attitude.
- Support bartenders and chefs with timely replenishment during service, fostering a connected and team-driven environment.
- Set up and break down tables, chairs, bars, staging, décor, and equipment for events with a service-oriented mindset and attention to detail.
- Execute room flips and venue layout changes. Safely move and store furniture, fixtures, and equipment.
- Assist with seasonal décor installations and large-scale resets.
- Safely move, store, and maintain furniture, fixtures, and event inventory with consistency and care.
- Ensure all event spaces meet cleanliness, presentation, and safety standards, contributing to a memorable guest experience.
Experience:
- Ability to lift 50+ pounds repeatedly
- Comfortable working on feet for extended periods
- Experience in hospitality, warehouse, events, or restaurant support preferred
- Strong organizational skills and attention to detail
- Ability to follow directions and work independently
- Flexible schedule including nights, weekends, and holidays
- Team-oriented attitude with strong communication skills
Physical Requirements:
- Frequent lifting, bending, pushing, and pulling
- Ability to work in varying temperatures (walk-in coolers, outdoor events, etc.)
- Fast-paced environment with shifting priorities
Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations.
All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.