Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer - Benefits
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
Responsibilities
- Perform work specified on the repair order with efficiency and in accordance with dealership
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
- Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
- Executing repairs under warranty to manufacturer specifications
Qualifications
- 2+ years of Service Technician experience required
- A level qualifications, including Diagnostic, Electrical and Engine Repair
- Must hold a high school diploma or equivalent
- Excellent customer service skills
- Basic Computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast paced environment
- Team player
- Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines
- Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment