Posted 4mo ago

Service Technician

@ Fields Auto Group
Asheville, North Carolina, United States
OnsiteFull Time
Responsibilities:Diagnose systems, Repair components, Communicate with
Requirements Summary:2+ years of service technician experience; diagnostic/electrical/engine repair; HS diploma or equivalent; strong customer service; basic computer skills; valid driver’s license.
Technical Tools Mentioned:Diagnostic tools, Electronic diagnostic equipment, Basic computer
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Job Description

Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. 

 

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

 

What We Offer - Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualifications

  • 2+ years of Service Technician experience required
  • A level qualifications, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Excellent customer service skills
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Team player
  • Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines
  • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment