Posted 6d ago

Receptionist and Administrative Support (Operational Management)

@ State of South Carolina
Lexington, South Carolina, United States
$37k-$40k/yrOnsiteFull Time
Responsibilities:direct callers, greet customers, process licensing
Requirements Summary:High school diploma or related work experience; 8:30am-5:00pm schedule with 1-hour lunch; preferred: 4 years related experience, strong customer service, office and computer skills.
Technical Tools Mentioned:Kiosk, Office Equipment, Computers
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Job Description

About the Department


Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency’s mission to make South Carolina a safe place to work and live.  

Responsibilities 

  • You will serve as an Agency receptionist and direct callers to the appropriate Division, Office, and/or program.
  • You will greet and sign-in customers into the Kiosk system and direct them to the appropriate Division, Office, and/or program.
  • You will receive documents and payments from walk-in customers and follow proper procedures.
  • You will assist with both the initial and renewal licensing processes for assigned boards.
  • You may open and distribute mail, scan documents, and perform other administrative and clerical duties in support of the Agency.

Position Duties

Minimum Qualifications 

  • A high school diploma and work experience that is directly related to the area of employment.   A bachelor’s degree may be substituted for the related work experience.
  • MANDATORY REQUIREMENT:  must be able to work the standard Agency work hours of 8:30 a.m. to 5:00 p.m. with a one (1) hour lunch.

Preferred Qualifications 

  • A high school diploma and four (4) years’ of experience directly related to the area of employment.
  • Strong customer service skills.
  • Considerable knowledge and skill in the use of office equipment and computers. 
  • Ability to communicate effectively both verbally and in writing. 
  • Knowledge of principles and practices of office management and general administrative functions.  
  • Ability to exercise judgment and discretion in interpreting and applying policies and procedures.  
  • Ability to understand and follow routine and complex instructions.  
  • Ability to exhibit professionalism and courtesy to internal and external customers.

Other Requirements

  • Position works in an office environment with extended periods of sitting and standing.
  • May require occasional work outside of normal office hours.
  • May be required to lift, carry, move and/or position objects weighing up to 25 lbs.  
  • Daily filing, data entry, telephone and computer use.

Other Qualifications

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

  • Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • State Retirement Plan and Deferred Compensation Program.