Posted 2mo ago

Field Service Dispatch Coordinator

@ Ken's Gutters
Clearwater, Florida, United States
$24-$29/hrOnsiteFull Time
Responsibilities:Schedule projects, Coordinate technicians, Communicate managers
Requirements Summary:1–3+ years in dispatch/logistics; strong coordination, communication, and tech skills; comfortable with high-volume scheduling.
Technical Tools Mentioned:CRM, Scheduling software, Logistics software
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Job Description

Ken’s Gutters is a fast-growing
national home services company managing large-scale gutter cleaning projects
for apartment communities across multiple states.

 

We are looking for a highly
organized Dispatch / Operations Coordinator to manage scheduling and field
coordination for our service crews nationwide.

 

This role is ideal for someone who
has experience in dispatch, service coordination, logistics, or field service
scheduling and enjoys working in a fast-paced environment where organization
and attention to detail are critical.

 

If you enjoy coordinating moving
parts, solving logistical challenges, and keeping operations running smoothly,
this role offers real responsibility and growth.

 

About the Role

 

As a Field Service Dispatch
Coordinator, you will manage the scheduling and coordination of gutter cleaning
projects across multiple regions.

 

You will work closely with field
technicians, property managers, and internal teams to ensure jobs are scheduled
correctly, completed on time, and documented properly in our systems.

 

This is a high-volume coordination
role that requires strong communication, organization, and the ability to
manage multiple systems simultaneously.

 

Key Responsibilities

  • Schedule gutter cleaning projects
    for apartment communities nationwide

  • Coordinate directly with field
    technicians and subcontractors to confirm availability and logistics

  • Communicate with property managers
    before, during, and after scheduling

  • Monitor job timelines and ensure
    services stay on schedule

  • Handle last-minute schedule
    adjustments, crew conflicts, and time-zone coordination

  • Maintain accurate job notes and
    updates across CRM and internal systems

  • Track job progress and follow up
    to ensure successful completion

  • Take ownership of your assigned
    territory and ensure smooth operational execution

 

What We’re Looking For

  • 1–3+ years of experience in
    dispatch, scheduling, logistics, operations coordination, or field service
    support

  • Experience in industries such as
    HVAC, roofing, plumbing, landscaping, moving, construction, or home services is
    strongly preferred

  • Highly organized with strong
    attention to detail

  • Comfortable managing multiple
    systems and a high volume of tasks

  • Strong communicator who can
    coordinate with technicians and professional clients

  • Ability to stay calm under
    pressure and solve problems quickly

  • Tech-savvy and able to learn new
    software systems quickly

 

Nice to Have

  • Dispatch or service coordination
    experience

  • Experience working with field
    technicians or contractors

  • Familiarity with CRM, scheduling,
    or logistics software

  • Experience supporting multi-state
    operations

 

Why Join Ken’s Gutters

  • Stable, growing national company
  • High-impact operations role
  • Clear ownership of your territory
    and scheduling responsibilities

  • Opportunity to grow into Senior
    Operations or Dispatch leadership roles

  • Team environment with strong
    systems and processes

 

Compensation & Schedule

$24 – $29 per hour depending on
experience

Full-time position

Monday – Friday, 9:00 AM – 5:00 PM

In-office role based in
Clearwater, FL

Occasional flexibility required
due to regional scheduling time zones

 

Important

 

This role requires someone who can
handle high volume, multiple systems, and constant communication without losing
attention to detail. If you prefer slow-paced or
low-structure environments, this may not be the right fit.


Apply today to join a growing
operations team supporting projects nationwide.