Determination for the Epic Application Analyst (I, II or III), roles will be based on experience and qualifications.
This position will focus primarily on the following Epic applications: Resolute Professional Billing. The Epic Application Analyst, Resolute Professional is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software.
Skills:
Strong understanding of the core functions and processes of provider/professional billing
Understanding of the professional billing office's integration with other departments in the organization
Solid comprehension of revenue cycle management
Strong analytical, technical, and troubleshooting skills
Demonstrating flexibility with respect to changing end‐user business needs
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts
The ability to gain trust and establish effective relationships with Epic counterparts
The ability and willingness to learn new software and systems
Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure
Experience:
Epic Application Analyst I, Resolute Professional
Required:
Bachelor’s degree
3 years of experience and under
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred:
Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing
Experience working in a provider billing department
Experience with PIH Health billing workflows
Epic Application Analyst II, Resolute Professional
Required:
Bachelor’s degree
3 to 7 years of experience
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred:
Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing
Experience working in a provider billing department
Experience with PIH Health billing workflows
Epic Application Analyst III, Resolute Professional
Required:
Bachelor’s degree
7 or more years of experience
Preferred:
Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing
Experience working in a provider billing department
Experience with PIH Health billing workflows
Required Skills
Strong understanding of the core functions and processes of provider/professional billing
Understanding of the professional billing office's integration with other departments in the organization
Solid comprehension of revenue cycle management
Strong analytical, technical, and troubleshooting skills
Demonstrating flexibility with respect to changing end‐user business needs
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts
The ability to gain trust and establish effective relationships with Epic counterparts
The ability and willingness to learn new software and systems
Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure
This position will focus primarily on the following Epic applications: Resolute Professional Billing. The Epic Application Analyst, Resolute Professional is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software.
Skills:
Strong understanding of the core functions and processes of provider/professional billing
Understanding of the professional billing office's integration with other departments in the organization
Solid comprehension of revenue cycle management
Strong analytical, technical, and troubleshooting skills
Demonstrating flexibility with respect to changing end‐user business needs
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts
The ability to gain trust and establish effective relationships with Epic counterparts
The ability and willingness to learn new software and systems
Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure
Experience:
Epic Application Analyst I, Resolute Professional
Required:
Bachelor’s degree
3 years of experience and under
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred:
Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing
Experience working in a provider billing department
Experience with PIH Health billing workflows
Epic Application Analyst II, Resolute Professional
Required:
Bachelor’s degree
3 to 7 years of experience
Minimum 4 years of experience will be accepted in lieu of the required degree or diploma
Preferred:
Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing
Experience working in a provider billing department
Experience with PIH Health billing workflows
Epic Application Analyst III, Resolute Professional
Required:
Bachelor’s degree
7 or more years of experience
Preferred:
Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing
Experience working in a provider billing department
Experience with PIH Health billing workflows
Required Skills
Strong understanding of the core functions and processes of provider/professional billing
Understanding of the professional billing office's integration with other departments in the organization
Solid comprehension of revenue cycle management
Strong analytical, technical, and troubleshooting skills
Demonstrating flexibility with respect to changing end‐user business needs
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts
The ability to gain trust and establish effective relationships with Epic counterparts
The ability and willingness to learn new software and systems
Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure